Workers Compensation Case Manager

5 days ago


Macquarie Park, Australia DXC Technology Full time

**Workers Compensation Case Manager**

Are you ready to be a part of something truly innovative?

At DXC, we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you'll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

The **Workers Compensation Case Manager** is responsible for overseeing and managing all aspects of workers' compensation claims for injured workers within a self-insured framework. This role involves coordinating medical care, facilitating return-to-work programs, and ensuring compliance with applicable laws and regulations. The Case Manager will collaborate with medical providers, employees, and management to promote a safe and efficient work environment.

**Job description**

As part of a major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers' compensation claims in New South Wales. Join the growing DXC team now

**Responsibilities and duties**
- Strategically manage a portfolio of workers compensation claims across NSW
- Oversee the lifecycle of workers' compensation claims - front end or long term
- Develop and implement return-to-work plans in collaboration with the injured worker, medical providers and other stakeholders
- Guide, educate and support injured workers on their rights, benefits, and responsibilities under workers' compensation laws
- Collaborate with customer management and injured workers to facilitate a smooth transition back to work
- Analyse claims data to identify trends and areas for improvement
- Prepare reports for management on claims status, outcomes, and recommendations for enhancements
- Ensure compliance with state and federal workers' compensation regulations

This position may require occasional travel to various company locations or medical facilities.

**Required skills, experience and qualifications**
- 3+ years in a similar case management role, preferably in the workers compensation or insurance industry
- Strong understanding of workers compensation legislation and regulations.
- Ability to manage multiple cases simultaneously and prioritise effectively
- Excellent interpersonal & communication skills, with the ability to build rapport and collaborate effectively with various stakeholders
- Demonstrated problem solving and decision-making skills
- Proficient in using case management systems and MS Office suite
- High level of attention to detail and accuracy
- Tertiary qualifications in a relevant field (i.e. nursing, allied health, social work) is highly regarded

**About DXC**

**Your working environment**

Our 'people first' mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you'll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.



  • Macquarie Park, Australia DXC Technology Full time

    Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. DXC are currently partnering with a reputable Government Health Organsiation, setting up their Wokers' Compensation Department and would love you to join the team as a Case Manager. The Case Manager will assist and support injured...


  • Macquarie Park, Australia DXC Technology Full time

    **Job description** As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The Case Manager will assist and...


  • Macquarie Park, Australia DXC Technology Full time

    **Job description** As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The Technical Specialist is to...


  • Macquarie Park, Australia DXC Technology Full time

    **Job Description**: Join the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales. The **Technical Specialist** is to provide technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each claim's technical and legal aspects. Assist with improving...


  • Macquarie Park, Australia DXC Technology Full time

    As part of a major reset to improve recovery and return-to-work outcomes for injured workers, DXC has commenced workers’ compensation claims management in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales. The **Team Leader** will manage a team of claims management and...


  • Macquarie Park, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...


  • Macquarie Park, Australia DXC Technology Full time

    As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC will commence managing workers’ compensation claims in New South Wales in 2023. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The role of the Claims Support Officer is to...


  • Macquarie Park, Australia DXC Technology Full time

    **Job description** DXC Claims Management has been specialising in workers’ compensation claims management for over 16 years, and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible. By providing the right services at the right time, DXC...

  • Trainee Case Manager

    2 weeks ago


    Macquarie Park, Australia DXC Technology Full time

    Our team at DXC Claims Management is thrilled to announce the beginning of our operations in NSW, where we will partner with icare to enhance the recovery and return-to-work outcomes for injured workers in New South Wales. With over 20 years of experience in workers' compensation claims management, we are uniquely positioned to contribute to DXC's claims...


  • Macquarie Park, Australia DXC Technology Full time

    Our team at DXC Claims Management is thrilled to announce the beginning of our operations in NSW, where we will partner with icare to enhance the recovery and return-to-work outcomes for injured workers in New South Wales. With over 20 years of experience in workers' compensation claims management, we are uniquely positioned to contribute to DXC's claims...