Front Office Manager

WHY BAI COMMUNICATIONS

It's an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.

BAI's history of delivering connectivity spans over 100 years. We combine access to global resources with our localised team who have an unmatched knowledge of the Australian communications landscape. As a leading shared infrastructure provider, our unrivalled expertise in providing high-capacity, high-availability, multi-use communications networks make us the ideal partner in building the smart communities of tomorrow, today.

BAI operates one of the most extensive broadcast networks in the world across 752 sites. We provide 1,985 fully managed television and radio broadcast services, delivering 126 million broadcasting hours to 99% of the Australian population and provide tower and fibre co-location services for mobile network operators, service providers, enterprise, and public sector customers. In Australia's harsh environment, our network allows the country's public national broadcasters to maintain connection with Australians through floods, bushfires, cyclones and other natural disasters.

ABOUT THE ROLE

We are looking for a Front Office Manager to join our team to be the first point of contact and a positive first impression for those arriving onsite at our BAI head office.  If you are someone with strong people and customer service skills, are a force to be reckoned with when it comes to being organised and proactive, and who reflects the inclusive and collaborative culture that BAI prides itself in – then apply now

In our state-of-the-art offices in North Sydney you will be responsible for managing, organising and coordinating all front office operational duties in order to ensure organisational effectiveness and efficiency, acting as a principal point of contact to guests while answering and screening phone calls and taking enquiries.

Administrative and clerical support includes managing meeting room bookings for our head office, update and maintaining records and databases while complying with administrative systems and processes to ensure that all information is accurate, stored correctly and accessible. This also includes managing the mail, stationery and office supplies, weekly grocery deliveries and any additional operations support as required.

In this role you will also be supporting building facilities, coordinating maintenance requests and will liaise with relevant tradespeople, building management and building security as required.

We are open to considering full time or part time job share options.

ABOUT YOU

Big personality or a quiet achiever; we want you to bring your authentic self to this role. With prior experience as a front office manager or receptionist, you will be great with people and building connections; have strong customer service skills and an excellent ability to coordinate and prioritise. You will be comfortable working with MS Office products and databases, and have a willingness to support the business and our people.

Role commences 1st October 2025. We are open to full-time or part-time options.

BENEFITS & CULTURE

At BAI, we embrace difference, and we welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.

We stand for being courageous and doing what matters, living by our core principles; One BAI Team, Customer First, Adapt and Learn and Drive Sustainable Growth, you will be provided with every opportunity to thrive at BAI.

Some of the reasons you should consider working with us include:

• Our people and a genuine sense of inclusion and belonging with a dedicated Diversity, Equity and Inclusion strategy, Champion Network, membership with the Diversity Council of Australia and access to resources and events.
• A Gender Pay Gap of 3.7% (median total remuneration)
• A focus on personal and professional development with an established performance framework and access to LinkedIn Learning.
• Access to flexible working arrangements, gender-neutral paid parental leave, study leave, purchased leave and charity and volunteer leave.
• A wellbeing agenda that includes access to health insurance, life, TPD and salary continuance insurances as well as an Employee Assistance Program and regular health care checks
• Rewarding high performance through a Performance Recognition Scheme and peer recognition program
• Access to a number of corporate rates and discounts and Novated Car Leases through SG Fleet
• We love that many of our new hires find their way to us via our Referral Program. This speaks volumes about our culture; and the employee compensation is just a great by-product

BAI Communications is a workplace where everyone can feel a sense of inclusion and belonging. If we can better support you to overcome any barriers during the selection process, including adjustments to the recruitment process or an alternative application pathway please contact

Want to learn more? Hit apply now

Agencies, please note: All BAI vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will contact our preferred agency partners, Thank you.