Customer Service

14 hours ago

Byron Bay New South Wales, Australia Byron Bay Gifts Full time $45,000 - $60,000 per year
Want full-time casual work until Xmas 2025?

Join us at Byron Bay Gifts for our busy Xmas season. Located in the Byron Bay industrial estate, we specialise in delivering beautifully curated gift boxes across Australia, proudly supporting local Byron Bay businesses

Are You Our Next Customer Service Star? 

We're on the hunt for a vibrant individual with a zest for customer service and a knack for office administration. If you're someone who thrives on connecting with customers, resolving their concerns, and ensuring they hang up with a smile, we want you

A Day in Your Shoes:

  • You are working on an Apple computer printing orders & shipping labels using Shopify & StarShipIt.
  • Using a confident, friendly voice that provides customer solutions - be it on chat, email, or phone.
  • Any number of internet, admin or office tasks that we may need assistance with.

Commitment: Full-time CASUAL position, 8.30am-4.30pm Monday to Friday. Immediate start to begin training in the lead up to our busy Christmas period.

This role is in our new office space located in The Depot, Byron Bay.

What Makes You The Right Fit?

Handling customer inquiries like a pro — via phone, online, or email.

  • Swift and efficient problem-solving skills.
  • Processing payments and orders using Shopify.
  • A golden touch in turning complaints into compliments.
  • A background in customer service and a genuine love for conversations.
  • Ability to juggle tasks while under pressure.

We're willing to train the ideal candidate who brings a positive attitude, solid computer skills, and prior experience working full-time in an office environment.

Why Us?

  • Friendly, down-to-earth team culture — we genuinely enjoy what we do.
  • Opportunities to learn within a supportive environment.
  • Beautiful Byron Bay office designed by SJS Interiors.
  • Easy access to great coffee and food nearby.
  • Be part of a locally owned business that values sustainability and community.

Email us your resume and let's embark on this exciting journey together

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