Software Sales Representative

is an Australian-based startup headquartered in Melbourne, dedicated to transforming aged care compliance through innovative AI-driven solutions. Our platform simplifies the complex landscape of governance, risk, and compliance (GRC) for aged care providers, enabling them to manage policies, evidence, and reporting in alignment with the Strengthened Aged Care Quality Standards. By leveraging real-time AI evidence mapping, helps facilities stay audit-ready without the burden of excessive paperwork.

Designed specifically for residential, community, and home care providers, our platform features Norma, an AI-powered assistant that delivers instant, context-aware support for compliance management, policy interpretation, and operational insights. With , aged care providers can enhance efficiency, foster collaboration, and improve care outcomes.

The Role:

As a Software Sales Representative (SaaS) at , you will be instrumental in driving the adoption of our innovative platform among aged care providers. Your responsibilities will include:

• Lead the Charge: Identify and engage potential clients across residential, community, and home care sectors, while nurturing and expanding existing client relationships.

• Prospect with Purpose: Drive new business through a mix of outreach activities including LinkedIn messaging, calls, emails, and digital networking to build a strong and sustainable sales pipeline.

• Be on the Road: Visit aged care providers, attend expos, conferences, and industry networking events to promote and represent the brand with professionalism and confidence.

• Showcase Innovation: Deliver tailored product demonstrations and presentations that highlight how our platform and its built-in AI assistant, Norma, simplify compliance and drive better outcomes.

• Expand Horizons: Contribute to 's growth by helping us branch into new markets and industries beyond aged care, sharing ideas on where our solutions can make the biggest impact.

• Stay Connected: Maintain regular contact with clients to ensure their success and satisfaction, fostering trust and long-term partnerships.

• Bring Back Insights: Share client and market feedback with the product and marketing teams to help shape ongoing development, strategy, and positioning.

• Be a Brand Voice: Represent through content, podcasts, and events, including contributing to our Care Exchange podcast and thought leadership initiatives.

• Collaborate & Strategise: Work closely with leadership to refine sales tactics, explore new channels, and design outreach strategies that align with company goals and market opportunities.

What We're Looking For:

• Drive & Energy: You're ambitious, proactive, and thrive in fast-moving, high-growth environments.

• Strategic Mindset: You understand that sales is both analytical and creative. You know how to test, refine, and adapt strategies to achieve measurable outcomes.

• People Skills: You're confident, personable, and skilled at building genuine relationships with clients across diverse backgrounds and organisational levels.

• Communication: You can translate complex concepts into clear, compelling messages in both writing and conversation to engage and influence decision-makers.

• Resilience & Commitment: You're comfortable being on the road, managing multiple priorities, and maintaining momentum through challenges.

• Curiosity: You're eager to learn about aged care, compliance frameworks, and how advanced AI can transform governance and operational performance.

• Experience: You have a proven track record in SaaS or B2B technology sales, ideally within enterprise or healthcare environments.

• Technical Acumen: You're confident using CRM systems to manage pipelines and track performance, and you're comfortable engaging in product demonstrations, understanding APIs and integrations, and discussing software capabilities with both technical and non-technical stakeholders.

Why Join

• Build Your Profile: Represent a cutting-edge AI startup and establish yourself as a trusted voice within the aged care and technology space.

• Dynamic Work Life: No two days are the same, with a mix of client meetings, industry events, podcast sessions, and strategy discussions that keep the role exciting and varied.

• Career Growth: Performance-based commissions and genuine opportunities for advancement as the company scales.

• On-the-Ground Impact: Spend time out in the field connecting directly with clients, showcasing innovation, and seeing firsthand how your work transforms aged care operations.

• Collaborative Culture: Join a team that values curiosity, creativity, and initiative. You'll be surrounded by people who care deeply about innovation and making a difference.

• Shape the Future: Your insights and feedback help guide product development, sales strategy, and the overall direction of the business, your voice truly matters here.

• Candidates must currently reside in Australia and hold valid work rights. Visa sponsorship may be considered for exceptional candidates who demonstrate strong alignment with the role and company values.

is an equal opportunity employer committed to fostering an inclusive, diverse, and supportive workplace where everyone can thrive.