Duty Manager

2 weeks ago

Melbourne, Victoria, Australia Osborne Rooftop and Bar Full time $60,000 - $80,000 per year

Join our dynamic team at The Osborne Rooftop and Bar

We are seeking a highly motivated and experienced Duty Manager to oversee the day-to-day operations of our venue.

Responsibilities:

  • Oversee the day-to-day operations of the bar & floor, including opening and closing procedures, staff scheduling, and managing inventory and supplies.
  • Train and manage bartenders and other front-of-house staff.
  • Ensure excellent customer service and guest satisfaction by greeting customers, addressing complaints and concerns, and making sure that staff are attentive and responsive to customer needs.
  • Develop and implement marketing strategies to promote the bar and food service, increase sales, including creating drink specials, hosting events, and utilising social media and other advertising platforms.
  • Monitor and manage the venue's financial performance, including tracking expenses and revenue, analysing sales data, and making adjustments as necessary to ensure profitability.
  • Ensure compliance with all local and state regulations regarding RSA, also including checking IDs and enforcing responsible serving practices.
  • Maintain a safe and clean environment for customers and staff, including enforcing health and safety protocols and performing regular maintenance and cleaning tasks.

Requirements:

  • Proven experience as a Duty Manager or similar role, with a track record of successfully managing staff and driving sales growth.
  • Excellent interpersonal and communication skills, with the ability to work collaboratively with staff, customers, and vendors.
  • Strong organisational and problem-solving skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
  • Knowledge of alcoholic beverages and mixology, with the ability to create innovative and unique drink offerings.
  • Familiarity with local and state regulations regarding the sale of alcohol.
  • Ability to work flexible hours, including nights, weekends, and holidays.

To apply, send through your current resume and a cover letter telling us about yourself and your relevant experience.

  • Sales Manager

    1 week ago

    Melbourne, Victoria, Australia Lotte Duty Free Full time $90,000 - $120,000 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • AESOP Counter Manager

    2 weeks ago

    Melbourne, Victoria, Australia Lotte Duty Free Full time $60,000 - $80,000 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • Duty Manager

    2 weeks ago

    Melbourne, Victoria, Australia Longbeach RSL Sub Branch Inc Full time $90,000 - $120,000 per year

    The Longbeach RSLThe Longbeach RSL is a large venue recently undergone major renovations located in the heart of Chelsea with a 180 seat full service restaurant, 80 gaming machines, TAB/Keno, sports bar and multiple function rooms.Duty Manager at Longbeach RSLthe Duty Manager is a vital role within the Front of House Team, responsible for overseeing club...

  • Duty Manager

    2 weeks ago

    Melbourne, Victoria, Australia Sand Hill Road Full time $60,000 - $80,000 per year

    Step off King and Flinders Street and into something familiar yet entirely unexpected. The Waterside Hotel is a destination that transports you — alive with the energy Melbourne is known for, yet sparked by flavours, sounds and stories from everywhere.What's happeningWe're building a crew across every corner of the venue who share our passion for genuine...

  • Merchandise Planner

    1 week ago

    Melbourne, Victoria, Australia Lotte Duty Free Full time $60,000 - $80,000 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 18 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • HR Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Lotte Duty Free Full time $104,000 - $130,878 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 18 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • Duty Manager

    2 weeks ago

    Melbourne, Victoria, Australia Hyatt House South Melbourne Full time $60,000 - $80,000 per year

    Hyatt House South Melbourne:At Hyatt, care connects us. We believe in the power of belonging, of making people feel at home no matter where they are in the world. We turn trips into meaningful stays, encounters into memorable experiences, and jobs into careers.Hyatt House hotels are designed to make guests feel genuinely at home with spacious, flexible, and...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Tiffy Group PTY LTD Full time $60,000 - $80,000 per year

    Hunter & Hound is a traditional local pub located in the heart of South Melbourne. With a rich, nostalgic atmosphere and a focus on quality food, drink, and service, we pride ourselves on delivering a memorable experience to locals and visitors alike. The venue also encompasses Mirror Mirror Rooftop, a stylish cocktail lounge located on the third floor of...

  • Duty Manager

    2 days ago

    Melbourne, Victoria, Australia Atura Dandenong Full time $104,000 - $130,878 per year

    FunctionTo co-ordinate and oversee the running of the hotel in the absence of the hotel Manager or the Guest.Experience Manager with particular emphasis on assisting the management of operations within Front Office, monitoring hotel security and maximising the profitability of operations.Our Vision is being leaders in creating experiences and properties that...

  • Duty Manager

    3 days ago

    Melbourne, Victoria, Australia Sand Hill Road Full time $60,000 - $90,000 per year

    Duty Manager – Public BarStep off King and Flinders Street and into something familiar yet entirely unexpected. The Waterside Hotel is a destination that transports you — alive with the energy Melbourne is known for, yet sparked by flavours, sounds and stories from everywhere.From the energy of the Public Bar to the spice of Past/Port Dining, the...