Contract Presenter

Welcome to your new role with Domaine Homes. We are seeking a detail-oriented Contract Presenter to join our team with Domaine Homes. Domaine Homes is one of the businesses within the Campbell Property Group, a well established Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes.

At Domaine, we know that success lies with great people. So, if you have the drive to succeed come and join our highly motivated team. You will have the opportunity to work and own your success.

Come join our highly motivated team and make the most of the opportunities and support that we offer to you. We have a great culture; we work hard and love what we do. We celebrate ours and your successes.

What will you be responsible for?
Reporting to the Sales & Marketing Manager, you will be responsible for accurately presenting and explaining contract clauses, documentation, and the new home process to Domaine NSW clients. Assisting clients with enquiries, ensuring clients are aware of, and understand, the details and costs relating to their home. Utilising your customer service skills you will play an important role in the process of the clients home building journey.

Your Day-to-day Tasks Would Involve But Not Limited To

• Proactively and regularly communicate progress, delays and any documentation requirements to clients throughout the process in order to prevent escalated issues.
• Action escalated client issues promptly and work with Manager if necessary to achieve a positive result.
• Provide clients with clear, accurate and consistent standard documentation throughout the process within pre-set timeframes.
• Liaise with key internal contacts to ensure documentation is prepared prior to client appointments.
• Ensure client signs all relevant documentation including checklist.
• Request, collect and issue receipt for appropriate deposits.
• Order Builders Warranty Insurance once contract has been signed.
• Regularly report on workflow timings and communicate with sales team to ensure standard timeframes are met.

What are we looking for?
We Are Looking For Someone With

• Knowledge of the contract housing industry and process preferred.
• Sound knowledge of methods of construction, and feasibility and costs of variations
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.

What's in it for you?
When You Join Our Team, You'll Be Part Of a Supportive Culture That Values Your Wellbeing, Growth, And Work-life Balance. We Offer

• A welcome gift when you start – to make you feel at home
• Competitive pay and flexible work options
• A focus on your health and wellbeing – with multiple gym and health insurance discounts
• Great retail deals – including travel, groceries, and more
• Big savings on home builds, trades, suppliers and utilities
• Ongoing learning through the CPG Academy, with mentoring and unlimited training
• Opportunities to give back through our charity partners
• Generous leave – including parental, volunteer, reservist and emergency services leave
• Free wellbeing support for you and your family, including EAP and health coaching
• Annual nutrition and fitness check-ins
• Help with financial planning
• A referral bonus when you bring a friend on board

Everyone has a home at CPG.
At CPG, we're committed to creating a workplace where everyone feels safe, respected, and supported. We welcome people from all walks of life – including Aboriginal and Torres Strait Islander peoples, people from different cultures, backgrounds and beliefs, people with disability, neurodivergent people, and LGBTQIA+ communities. Even if you don't meet every requirement, we'd still love to hear from you.