Operations Assistant

Organisation Obsessed? Notion Guru? Step Into Easygo's Operations Admin Assistant Role

What's in it for you?

Get exposure across multiple teams and see how different parts of the business work together. Collaborate with a variety of stakeholders and take on opportunities as the department expands. Join a close-knit team that works hard and knows how to have fun, with team events and activities to enjoy along the way.

Your role with us:

Be the backbone of our Operations team, keeping things running smoothly and efficiently. Organise and coordinate day-to-day tasks, support key projects and gain hands-on experience across core business operations. This is a chance to learn, grow and make a real impact from day one while building a strong foundation for a career in operations.

The Operations Assistant is a foundational role that provides critical support to the Operations team while offering an excellent opportunity to develop skills and grow within business operations.

Please Note: We believe in the value of in-person collaboration This is a full-time, on-site role at our Melbourne CBD office, where you'll work closely with our dynamic team to drive innovation and growth.

Who are we?

Easygo is the Australian powerhouse behind some of the most popular brands within the iGaming industry, including Stake, KICK and Twist Gaming.

Stake is the world's most popular online casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with KICK, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

What you will do:

Operational Support

• Provide reliable administrative and coordination support across all areas of operations, including project tracking, documentation, and stakeholder communication.
• Maintain and update team documents, templates, and checklists to support consistency and efficiency.
• Track progress and task completion in tools such as Notion, Jira, and Confluence to help ensure project visibility and accountability.
• Assist with planning and organisation of team events, workshops, and team-building activities.
• Coordinate travel arrangements and logistics for operations and cross-functional projects.
• Collect and share recruitment, travel, and project-related information from across operational teams to keep workflows aligned.

Operational Assistance

• Support clear team communication by sending updates, reminders, and follow-ups on key tasks and deadlines.
• Gather data and inputs from other teams to help prepare operational reports and summaries.
• Maintain up-to-date records and logs, including onboarding checklists, training completions, and supplier contact details.
• Assist in organising internal activities that contribute to team engagement and smooth day-to-day operations.
• Process and Documentation Support
• Help maintain knowledge management systems by formatting and uploading SOPs, process documents, and shared resources.
• Conduct light quality checks to ensure documentation is accurate and up to date.
• Support onboarding and offboarding by tracking checklists, managing assets, and coordinating with relevant teams.

Project Support

• Contribute to success of projects that improve operational workflows or enhance team efficiency.
• Assist in preparing internal presentations and slides, ensuring materials are clear and well-formatted.
• Provide general administrative and coordination support for operational initiatives as directed by the Operations Specialist or team leads.

Cross-Functional Coordination

• Build positive working relationships with Department Heads and team members to support project delivery and operational alignment.
• Assist with organising regular operational meetings, tracking action items, and circulating updates to keep stakeholders informed.

What you will bring:

• Proven track record in leading or supporting process improvement initiatives to enhance operational efficiency.
• Experienced in developing and maintaining SOPs, process maps and operational frameworks.
• Skilled in tools such as Confluence, Jira and Notion for documentation, project tracking and team collaboration.
• Strategic thinker with strong attention to detail and problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong organisational and stakeholder management capabilities.
• Able to work independently while managing multiple priorities effectively.

Some of the perks of working with us:

Office Perks & Environment

• In-house baristas serving free coffee, fresh juices and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

• Access to our Employee Assistance Program for you and your loved ones
• 9,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes

Events & Experiences

• Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira, Israel Adesanya
• Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We're a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

Come as you are. Be part of something bigger. Click play on your career today.