Support Services Manager
1 week ago
Support Services Manager
Full-time | Multiple Locations | Super Squad
Are you an experienced disability support leader ready to make a meaningful impact? Join Super Squad as a Support Services Manager, where you'll lead a team delivering high-quality, person-centred support to individuals with complex needs under the NDIS.
About the Role
As a key leader, you'll oversee daily operations and support workers across multiple sites. You'll ensure services meet NDIS Practice Standards, maintain strong compliance, and drive continuous improvement—while also providing hands-on support when needed.
Key Responsibilities
- Lead and mentor support staff, promoting a collaborative and inclusive team culture
- Deliver and oversee person-centred care in line with care plans and behaviour support strategies
- Support participants with daily living, community inclusion, and independent decision-making
- Manage service coordination, household tasks, budgeting, and documentation
- Ensure compliance, incident reporting, and contribute to service improvement initiatives
- Participate in on-call rotation and management meetings
What You'll Bring
- Diploma in Community Services, Nursing, or similar
- Leadership experience in disability, health, or welfare settings
- Strong knowledge of NDIS, clinical governance, and safeguarding practices
- Medication assistance training (HLTHPS006)
- Excellent communication, problem-solving, and decision-making skills
- Commitment to inclusive, person-centred, and culturally safe practice
Why Join Super Squad?
- A meaningful leadership role with social impact
- Competitive salary with salary packaging options
- Supportive, flexible work environment
- Ongoing professional development
- Be part of a passionate, values-driven team
Role Requirements
- National Police Clearance
- WA Driver's Licence & own vehicle
- Working with Children Check
- NDIS Worker Screening Check
- Department of Communities Check
- Reference Checks
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