Support Services Manager

1 week ago


Cooloongup Western, Australia Super Squad Full time $80,000 - $120,000 per year

Support Services Manager

Full-time | Multiple Locations | Super Squad

Are you an experienced disability support leader ready to make a meaningful impact? Join Super Squad as a Support Services Manager, where you'll lead a team delivering high-quality, person-centred support to individuals with complex needs under the NDIS.

About the Role

As a key leader, you'll oversee daily operations and support workers across multiple sites. You'll ensure services meet NDIS Practice Standards, maintain strong compliance, and drive continuous improvement—while also providing hands-on support when needed.

Key Responsibilities

  • Lead and mentor support staff, promoting a collaborative and inclusive team culture
  • Deliver and oversee person-centred care in line with care plans and behaviour support strategies
  • Support participants with daily living, community inclusion, and independent decision-making
  • Manage service coordination, household tasks, budgeting, and documentation
  • Ensure compliance, incident reporting, and contribute to service improvement initiatives
  • Participate in on-call rotation and management meetings

What You'll Bring

  • Diploma in Community Services, Nursing, or similar
  • Leadership experience in disability, health, or welfare settings
  • Strong knowledge of NDIS, clinical governance, and safeguarding practices
  • Medication assistance training (HLTHPS006)
  • Excellent communication, problem-solving, and decision-making skills
  • Commitment to inclusive, person-centred, and culturally safe practice

Why Join Super Squad?

  • A meaningful leadership role with social impact
  • Competitive salary with salary packaging options
  • Supportive, flexible work environment
  • Ongoing professional development
  • Be part of a passionate, values-driven team

Role Requirements

  • National Police Clearance
  • WA Driver's Licence & own vehicle
  • Working with Children Check
  • NDIS Worker Screening Check
  • Department of Communities Check
  • Reference Checks


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