Assistant Manager

13 hours ago

Brisbane, Queensland, Australia OTR Full time $90,000 - $120,000 per year

Assistant Manager - Sunnybank

Who We Are

OTR Group comprises over 1,000 retail, convenience, and quick service restaurants – including brands such as
Reddy Express
(formerly known as Coles Express), SmokeMart Giftbox, and in S.A., Krispy Kreme, Hungry Jack's, Oporto, Guzman y Gomez and many others. OTR Group is part of the
Viva Energy Australia Group
– an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians.

With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

The Role

Reporting to the
Site Manager
, the Assistant Manager supports the delivery of safe, compliant, and customer-focused site operations. This role plays a key part in driving financial performance, maintaining retail standards, and building an engaged, high-performing team.

You will act as
Site Manager relief
when required, ensuring operational continuity, leadership stability, and consistent customer experience. This position is ideal for a motivated retail leader ready to step up and take on more responsibility within a dynamic and supportive environment.

Responsibilities

The Assistant Manager provides leadership support across all operational areas of the site. You will champion safety, deliver excellent customer service, drive sales, manage business and cost controls, and contribute to a culture of teamwork, compliance, and continuous improvement.

You will provide:

  • Health, Safety & Compliance
    : Support HSSE policies and processes, report hazards and incidents, and ensure food/environmental safety standards are met.
  • Customer Experience
    : Role model outstanding service, resolve enquiries, and drive improvements to the customer journey.
  • Sales & Retail Standards
    : Support sales growth through effective ordering, stock availability, merchandising, and promotional execution.
  • Team Engagement
    : Role model company values, foster a culture of trust and recognition, and support team development.
  • Operational Excellence
    : Assist in managing business controls (cash, costs, stock, payroll, security, price execution) and support Site Manager in meeting performance targets.
  • Continuous Improvement
    : Contribute ideas, support change initiatives, and encourage smarter ways of working.

What We Offer

  • Opportunity to grow into a leadership role with a supportive national brand.
  • A hands-on environment where your contribution directly impacts customer and business outcomes.
  • Staff discounts and access to our free and confidential Employee Assistance Program (EAP).
  • Be part of a retail network that values customer service, teamwork, and safety.

About You

  • Previous retail or service leadership experience (fuel, QSR, or convenience highly regarded).
  • Ability to deliver results across customer service, sales, and operations.
  • Strong communication skills and the ability to engage with diverse teams.
  • Hands-on, flexible, and customer-focused approach.
  • Interest in developing leadership skills with potential to step into a Site Manager role.

We welcome applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander people, and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.

  • Assistant Manager

    2 days ago

    Brisbane, Queensland, Australia ALH Full time $60,000 - $80,000 per year

    Job DescriptionAssistant Manager | Alderley Arms HotelWe're on the hunt for our next Assistant Manager to help keep the Alderley Arms Hotel buzzing and loved by the locals.Sitting north of Brisbane on Samford Road, the Alderley Arms Hotel has been a mainstay for locals and beyond for years. A 15 minute drive from the Brisbane CBD, we believe in quality food...

  • Assistant Manager

    2 days ago

    Brisbane, Queensland, Australia Jacaranda Advisory Full time $60,000 - $80,000 per year

    Assistant ManagerManly Boat Harbour ClubAn exciting opportunity exists for a motivated, experienced Assistant Manager to be a key part of the future success of the high profile and volume food, beverage, function and gaming venue.The Club has modern facilities including restaurant, coffee shop, multiple bars and function areas, TAB, Keno and gaming machines....

  • Assistant Manager

    17 hours ago

    Brisbane, Queensland, Australia RSM US LLP Full time $95,000 - $105,000

    OUR VALUE PROPOSITION At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest...

  • Assistant Manager

    2 days ago

    Brisbane, Queensland, Australia Bos Restaurant Brisbane Full time $60,000 - $90,000 per year

    Assistant Manager – BŌS Restaurant & The Aviary Terrace BarStep into leadership at two of Brisbane's most exciting venues.BŌS The Place brings together elegance and energy — home to the refined BŌS Restaurant, Brisbane's premier grill destination, and the lush, laid-back Aviary Terrace Bar, perched for sunset views and lively sips.We're searching...

  • Assistant Manager

    3 days ago

    Brisbane, Queensland, Australia The Reject Shop Full time

    You've seen the headlines. You've heard the hype.The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.Mackayis part of that journey, and we're looking for...

  • Assistant Manager

    2 days ago

    Brisbane, Queensland, Australia Samios Plumbing Pty Ltd Full time $60,000 - $120,000 per year

    ASSISTANT MANAGERSamios Plumbing Supplies is a proudly Australian family owned and operated plumbing wholesaler, servicing a variety of different sectors including industrial, residential, projects and more Regarded as one of the leading independents, our people strive to provide the highest level of customer service possible.Samios Geebung has a wonderful...

  • Management Assistant

    2 days ago

    Brisbane, Queensland, Australia FindStaff Pty Ltd Full time $60,000 - $90,000 per year

    About the Company Help is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 57 years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it's employment, learning, community connection, or anything in...

  • Assistant Manager

    11 hours ago

    Brisbane, Queensland, Australia Cater Care Retail Full time $60,000 - $90,000 per year

    Full-Time Leadership Role – Stable hours across a Monday–Sunday roster with two consecutive days offGreat Perks – Enjoy 50% staff meals, airport travel allowance & exclusive discounts with the Relish Discount SchemeJoin a Trusted Brand – Be part of a supportive team within a well-established national companyJoin Our Leadership Team at Sushi Sushi...

  • Assistant Manager

    3 days ago

    Brisbane, Queensland, Australia Manly Harbour Boat Club Full time $60,000 - $120,000 per year

    • Looking for work/life balance?• A supportive team environment?• A workplace that's anything but boring?• Stunning views of the Bay from every level?You've found the right placeSituated at Manly Harbour with stunning views of Moreton Bay, this is not a normal club.  The club has just undergone a multi million-dollar renovation. The venue has become...

  • Assistant Relationship Manager

    1 week ago

    Brisbane, Queensland, Australia Baygroup United Full time $90,000 - $120,000 per year

    Assistant Relationship Manager (Chinese Speaking), Corporate BankingNOTE: Only Australian Permanent Residents or Citizens will be considered for this roleSuccessful candidates must be fluent in both Mandarin and EnglishJoin the expanding Brisbane, Qld operations of a respected international banking institution known for fostering career growth and cultural...