WPI Claims Specialist

1 week ago

Greater Adelaide SA, Australia EML Full time $70,000 - $120,000 per year

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to investigate medical and factual evidence to seek to identify all relevant medical, allied health and factual evidence to determine Whole Person Impairment entitlements.

This will be a full-time, permanent position based in the Adelaide office, with flexibility to work from home up to 2 days a week once fully trained.

YOUR RESPONSIBILITIES

  • Proactively manage rehabilitation providers and approval of rehabilitation plans/wellness plans in accordance with guidelines.
  • Liaise with all internal and external stakeholders regularly to progress strategies and actions.
  • Engage in employer claims reviews where requested and maintain regular contact with the employer, EML account manager and/or primary EML claims specialist for a policy
  • Gather evidence and conduct investigations to assist in the dispute proceedings and ensure that they are managed and supported in a timely manner
  • Ensure the effective management of key legislative drivers in accordance with the Act

ABOUT YOU

  • Previous customer service, hospitality, or retail experience with a strong focus on customer satisfaction
  • Great attention to detail and time management skills
  • Excellent written and verbal communication skills
  • Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology) is advantageous but not mandatory.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to WFH when you are fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

  • Wpi Claim Specialist

    2 weeks ago

    Adelaide Region SA, Australia EML Full time

    **WPI Claim Specialist**: SA - Adelaide Workers Compensation Full Time - **Elevate your customer service experience to support our injured workers**: - **Flexible working arrangements with work from home opportunities**: - **Attractive Salary + RDO + Superannuation** EML is a leading **Workers Compensation** and **Personal Injury Claims Management**...

  • Wpi Claims Coordinator

    2 weeks ago

    Adelaide, South Australia beBeeClaims Full time $97,441 - $116,449

    Job Title: Wpi Claim SpecialistRole Description:Elevate your customer service experience to support injured workers by providing exceptional care and guidance throughout their return-to-work journey. This role sits within a team managing caseloads of worker's compensation claims who have experienced a Whole Person Impairment (WPI) within South Australian...

  • Wpi Claims Specialist

    1 week ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Wpi Claims Specialist

    1 week ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • WPI Claims Specialist

    1 week ago

    Adelaide, South Australia EML Full time $90,000 - $120,000 per year

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • WPI Claims Specialist

    1 week ago

    Adelaide, South Australia EML Group Full time $70,000 - $120,000 per year

    EML is a leadingWorkers CompensationandPersonal Injury Claims Managementbusiness. Our goal is to help people get their lives back throughongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Specialist for Whole Person Impairment Claims

    2 weeks ago

    Adelaide, South Australia beBeeClaims Full time $78,400 - $124,092

    We are seeking a dedicated professional to join our team as a Claims Specialist at EML, a leading Workers Compensation and Personal Injury Claims Management business.As part of our diverse team based in Adelaide, you'll help make a positive impact on someone's life every day. You'll feel great satisfaction knowing your talent and hard work has a purpose.The...

  • Claims Specialist

    7 days ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **We have multiple exciting opportunities for Claims Specialist to join our Terri Scheer Team in Adelaide.** Be part of a market-leading brand in Landlord Insurance! We are seeking vibrant, passionate, and customer-focused individuals to join our dynamic team. If you are dedicated to delivering outstanding customer service and thrive in a fast-paced...

  • Mobile Claims Specialist

    2 weeks ago

    Greater Adelaide SA, Australia EML Group Full time

    Mobile Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Mobile Claims Specialist

    1 week ago

    Greater Adelaide SA, Australia EML Group Full time

    Mobile Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...