Mobile Claims Specialist

4 days ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Bring across your customer service skills and in return, you will be fully trained to support a portfolio of injured workers who need your ongoing support. As a Mobile Claims Specialist, you will provide high quality early intervention and specialised service to workers and employers through personalised face-to-face assistance. This role will enable you to facilitate effective workplace co-ordination of a timely and safe return to work, promoting an injured worker’s recovery.

This will be a permanent, full time position based in the Adelaide office with the flexibility to work from home once fully trained.

YOUR RESPONSIBILITIES
- Create and drive RTW plans in conjunction with a variety of stakeholders to ensure RTW outcomes
- Collaborate with claims specialists, liability specialists & other technical and support experts to manage a portfolio of claims
- Conduct purposeful community-based visits inclusive of but not limited to worksites or medical clinics on initial triage of a claim and at significant milestones during the life of the claim
- Provide accurate information that is consistent and easy to understand, ensuring both parties have an understanding of diagnosis, prognosis, treatment and capacity

ABOUT YOU
- Passionate and committed with excellent communication to provide high-quality service in a face to face setting
- Demonstrated ability to build trust and work closely with a wide range of customers and stakeholders from diverse backgrounds
- Excellent customer service skills including the ability to influence and negotiate outcomes
- Demonstrate resilience, flexibility and quick response to changing situations
- Strong computer and records management skills
- Current driver’s license and a 4 star ANCAP rating vehicle

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

  • Mobile Claims Specialist

    2 days ago

    Greater Adelaide SA, Australia EML Group Full time

    Mobile Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Mobile Claims Specialist

    4 days ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Specialist

    7 hours ago

    Adelaide Region SA, Australia EML Full time

    **Mobile Claims Specialist**: SA - Adelaide Workers Compensation Full Time **WHO ARE WE?** EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over...

  • Mobile Claim Specialist

    2 weeks ago

    Adelaide Region SA, Australia EML Full time

    **Mobile Claim Specialist**: SA - Adelaide Workers Compensation Full Time - **Utilise your excellent customer service skill by helping injured workers return to work** - **Flexible working arrangements available - work from home 2 days a week**: - **Ongoing comprehensive learning and development support provided** EML is a leading **Workers Compensation**...

  • Mobile Claims Specialist in Training

    4 days ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Specialist in Training

    4 days ago

    Greater Adelaide SA, Australia EML Full time $60,000 - $80,000 per year

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Claims Specialist

    4 days ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **We have an exciting opportunity for Claims Specialist to join our Terri Scheer Team in Adelaide.** Be part of a market-leading brand in Landlord Insurance! We are seeking vibrant, passionate, and customer-focused individuals to join our dynamic team. If you are dedicated to delivering outstanding customer service and thrive in a fast-paced environment,...

  • Claims Specialist

    1 week ago

    Adelaide, Australia Allianz Full time

    CLAIMS SPECIALIST - PERSONAL INJURY - ADELAIDE, SA We are currently seeking to recruit an experienced Claims Specialist at an exciting time of growth for our business. **This role will provide you with**: - Work/Life Balance: Flexible work arrangements that meet your needs, ensuring you can bring your authentic self to work every day. - Career Development:...

  • Claims Specialist

    2 weeks ago

    Greater Adelaide SA, Australia EML Group Full time

    Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for...

  • Mobile Claims Specialist in Training

    4 days ago

    Adelaide, South Australia EML Full time $60,000 - $80,000 per year

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...