Service Coordinator

2 days ago

Oxford Falls NSW, Australia Ready Electrical + Air Conditioning Full time

About Us

At Ready Electrical & Air Conditioning, we do it once and we do it right. With a growing team and a reputation built on 5-star service, we're fast becoming the go-to air conditioning and electrical company in the Northern Beaches and beyond.

We're now looking for a Service Coordinator to be the first point of contact for our customers, handling phone calls, job bookings, scheduling, and technician dispatch. This role is vital to keeping our operations running smoothly and ensuring every customer receives the professional service we're known for.

What You'll Be Doing

  • Answering incoming calls and being the first point of contact for customers
  • Booking jobs into our scheduling system with accuracy and efficiency
  • Dispatching and coordinating technicians to jobs throughout the day
  • Managing emails, correspondence, and general office administration
  • Supporting the operations team to ensure jobs are completed on time
  • Building strong customer relationships through excellent communication

What We're Looking For

  • Previous experience in administration, scheduling, or customer service (trade industry experience a bonus)
  • Strong phone manner and excellent communication skills
  • Good computer literacy (Microsoft Office, email, scheduling/dispatch software)
  • Someone organised, punctual, and reliable with strong attention to detail
  • Ability to juggle multiple priorities in a fast-paced environment
  • A positive team player who wants to contribute to the success of the business

Why Join Ready?

  • Salary-based stability with consistent hours (7am–3:30pm, Monday to Friday)
  • Be part of a supportive and professional team with big growth plans
  • Training and development opportunities as the business expands
  • Modern new office in Oxford Falls
  • A role where you're valued and play an important part in the company's success

If you're looking for a long-term career with a company that values its people, culture, and customers, we'd love to hear from you.

Apply now with your resume and a short cover letter telling us why you'd be a great fit for Ready Electrical & Air Conditioning.

Job Type: Full-time

Pay: $56,515.49 – $80,000.00 per year

Work Location: In person

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