Service Coordinator

2 days ago

Homebush West NSW, Australia Wormald Full time $60,000 - $80,000 per year

Brand – Wormald | Homebush West, NSW| Full Time

Wormald is seeking an experienced Service Coordinator (Portable Fire Equipment) to join our friendly and supportive team based in Homebush West.

  • Competitive salary
  • Join a friendly and supportive team
  • Outstanding career opportunities with a national fire industry leader

About Us

Wormald have been designing, installing and servicing fire protection systems since 1889 and are a leading provider of fire protection solutions with an enviable reputation and firmly established brand. Wormald provides specialist fire protection applications, products, service and installation across the building and construction, mining and marine sectors.

The Role

Based in Homebush West, an exciting opportunity has opened up for an experienced Service Coordinator (Portable Fire Equipment). This role will be pivotal in providing administration support to the FE Portable Team ensuring seamless delivery of high-quality customer service to our clients and assisting the Sydney FE & Training Manager in day-to-day tasks.

You will use your extensive administration and customer service experience ideally obtained in the building services industry to meet our customer service requirements. You will work directly with field supervisors, field technicians, clients and third-party providers, coordinating our client and business needs.

Your primary duties will include, but are not limited to:-

  • Developing and fostering close business relationships with all stakeholders
  • Acting as the conduit between field-based staff and external clients
  • Developing a sound knowledge and understanding of company processes to ensure clear and concise information is conveyed to clients
  • Receiving, raising and following-up on service calls
  • Preparing documentation, service docket pricing, purchase orders and reports
  • Maintaining accurate record management in Pronto CRM system
  • Providing accurate FE estimating/quotations and company standardised pricing
  • Following up calls to clients to resolve outstanding issues

We require someone who possesses the following qualities:

  • A motivated self-starter with exceptional organisational skills
  • Ability to multi-task
  • Attention to detail
  • Ability to achieve deadlines with excellent time management skills
  • Strong focus on delivering customer service excellence
  • High level of written and verbal communication skills
  • Proficient in Microsoft Office, Pronto (or other ERP's)

Previous experience working closely with internal and external stakeholders, including business customers is a must.

This is an outstanding opportunity for an individual who is highly motivated with excellent people skills. In return you will receive a competitive remuneration package with the prospect of great career advancement opportunities for the right person.

Wormald recognises that a diverse workforce is essential to our ongoing business success and encourages applications from women, Indigenous and Torres Strait Islander descent and people from diverse backgrounds.

Only successful applicants will be contacted.

October 2025

RR324

  • Disability Service Coordinator

    6 hours ago

    Homebush NSW, Australia Professional and Leading Care Services Full time $60,000 - $80,000 per year

    Disability Service Coordinator is responsible for coordinating and overseeing the delivery of services to people with disability to help them achieve their goals and improve their quality of life. Generally, a service coordinator's job description may include:Intake InterviewsRisk ManagementDeveloping Individualized Support PlansCoordinating...

  • Service Coordinator

    2 days ago

    Homebush West, Australia Wormald Full time

    **Brand - Wormald | Homebush West, NSW| Full Time** Wormald is seeking an experienced Service Coordinator (Portable Fire Equipment) to join our friendly and supportive team based in Homebush West. - **Competitive salary**: - **Join a friendly and supportive team**: - **Outstanding career opportunities with a national fire industry leader** **About...

  • Location Facilities Coordinator

    3 hours ago

    Homebush NSW, Australia NEP Australia Full time $60,000 - $80,000 per year

    Our CompanyNEP is Australia's leading provider of outsourced television production services.We are always looking for great people to join our team; people with a passion for people and teamwork helping us deliver exceptional results for our clients.NEP Australia is currently looking for a Warehouse and Facilities Coordinator to be responsible for packing,...

  • Service Coordinator

    2 weeks ago

    West Melbourne, Australia HAYS Full time

    Help Desk | Service coordinator needed for a well know company location Western Suburbs | Great team culture. **Your new company** *** A well know company is looking for a new Service coordinator with sales experience to join their team located in the Western Suburbs. They look after the manufactures of specialised equipment and service premium clients...

  • events coordinator

    2 weeks ago

    Homebush, New South Wales, Australia Australasian Society of Association Executives Full time $60,000 - $80,000 per year

    Do you thrive in fast-paced environments, love the buzz of live events, and enjoy being the person who keeps everything running smoothly?The Australian Gift & Homewares Association (AGHA) is looking for an enthusiastic and detail-oriented Events Coordinator to join our team. You'll play a hands-on role supporting the delivery of Australia's premier trade...

  • Service Coordinator

    2 days ago

    Heidelberg West, Australia HMPS Propac Full time

    **Introduction**: We are currently seeking a Service Coordinator with exceptional customer service skills to join our customer service team in Melbourne, Victoria. You will be primarily responsible for managing incoming customer enquiries including breakdowns and follow through from initial contact to resolution, building effective relationships with the...

  • Events Coordinator

    2 weeks ago

    Homebush, New South Wales, Australia Australian Gift & Homewares Association Full time $60,000 - $80,000 per year

    Do you thrive in fast-paced environments, love the buzz of live events, and enjoy being the person who keeps everything running smoothly?The Australian Gift & Homewares Association (AGHA) is looking for an enthusiastic and detail-oriented Events Coordinator to join our team. You'll play a hands-on role supporting the delivery of Australia's premier trade...

  • Service Coordinator

    7 days ago

    Heidelberg West, Victoria, Australia HMPS Propac Full time $70,000 - $120,000 per year

    Introduction:We are currently seeking a Service Coordinator with exceptional customer service skills to join our customer service team in Melbourne, Victoria. You will be primarily responsible for managing incoming customer enquiries including breakdowns and follow through from initial contact to resolution, building effective relationships with the HMPS...

  • Service Coordinator

    6 days ago

    West Melbourne, Australia HAYS Full time

    Fantastic opportunity | Western Suburbs | Hybrid opportunity | Great team environment | Training provided **Your new company** $75 000 + Super + KPI's A well-known company is looking for a new Service coordinator with sales experience to join their team located in the Western Suburbs. They look after the manufacture of specialised equipment and service...

  • Retail Stock Coordinator

    2 weeks ago

    Homebush, New South Wales, Australia Signal Brands Australia Pty Ltd Full time $50,000 - $80,000 per year

    GUESS is an iconic global fashion brand synonymous with style, sophistication, and innovation. With a rich heritage spanning decades, GUESS continues to lead the fashion industry with trendsetting designs and unparalleled quality.  We are now looking for enthusiastic and fashion-forward individuals to join our team as Retail Stock Coordinator on a full time...