Onsite Manager

5 days ago

Tamborine Mountain, Queensland, Australia Retreat & Day Spa on Mt Tamborine Full time $80,000 - $100,000 per year

Live-In Manager Couple – The Escarpment Retreat, Mt Tamborine

We are seeking an experienced and hands-on live-in couple to manage the daily operations of our award-winning boutique retreat on beautiful Mt Tamborine. This is a rare opportunity to live and work in one of Queensland's most stunning hinterland locations.

About Us

The Escarpment Retreat is a serene, luxury accommodation destination known for its lush gardens, tranquil rainforest setting, and exceptional guest experience.

About the Role

As our Manager Couple, you will be responsible for:

  • Overseeing day-to-day operations of the retreat

  • Coordinating guest check-in/check-out and ensuring a warm, professional welcome

  • Managing bookings and enquiries via phone, email, and booking platforms

  • Supervising housekeeping and maintenance to maintain 5-star standards

  • Performing light gardening and upkeep of the property

  • Managing suppliers, stock, and ordering as needed

  • Resolving guest issues promptly and professionally

  • Ensuring compliance with safety, cleanliness, and operational standards

What We're Looking For

  • Previous experience in hospitality management, property management, or similar role (couples with complementary skills encouraged to apply)

  • Strong customer service skills and attention to detail

  • Practical hands-on abilities (gardening, basic repairs, maintenance)

  • Good computer skills and knowledge of booking systems

  • Reliable, trustworthy, and able to work independently with minimal supervision

  • Flexible, proactive, and willing to go the extra mile for guests

The Benefits

  • On-site accommodation provided (modern, comfortable residence)

  • Competitive salary package

  • Opportunity to live in a peaceful rainforest location close to nature and Mt Tamborine village

Ideal for

  • A hospitality-minded couple looking for a lifestyle change

  • Semi-retired couples seeking meaningful, hands-on work in a beautiful setting

  • Couples with a mix of front-of-house and maintenance/gardening skills

Location: Mt Tamborine, QLD

Start Date: ASAP

If you are a friendly, capable couple ready to take on the challenge of managing a unique luxury retreat, we'd love to hear from you.

Job Type: Full-time

Pay: $80,000.00 – $100,000.00 per year

Benefits:

  • Housing provided

Work Location: In person

Application Deadline: 22/08/2025

Expected Start Date: 29/08/2025

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