Manager, Transformation

Are you committed to bringing your best to life every day?

In 2025, MLC Life Insurance is embracing a new brand identity: Acenda. 

Under this new brand, we're taking our long-standing heritage into a new era, empowering a brighter future with security and confidence. 

Our values-driven business strives for high performance and growth as we look towards the future. As part of the global Nippon Life Group, we will enhance our capabilities and further strengthen our enduring commitment to putting customers at the heart of everything we do. And to support our partners to do the same.

We believe that when people have the support, clarity, and confidence they need, they can do their best work and build a future they're proud of. We encourage our people to take life on – inside and outside of work – to grow and make a real impact for our customers, partners, and each other.

The Role

Working under the Head Transformation, the Manager of Delivery & Support is responsible for the successful planning, execution, and monitoring of deliverables across the growth delivery stream.

This role is responsible for working in conjunction with other Delivery streams to provide support to the Individual and Group Business with the successful planning, execution, and monitoring of business initiatives delivered by the Delivery Streams.

As a manager of the Support & Delivery Team you will be required to lead or contribute to solving business challenges, which involves discovering & developing solutions and preparing this information into technology requirements that will feed into the value streams for implementation. It is also a requirement to support with any relevant pre and post execution activity that is needed to ensure the successful implementation of these business solutions.

About you

·       Tertiary qualifications (Desirable)

·       Experience: 5+ years insurance experience including knowledge of legislation and regulations affecting the life industry (desirable)

·       Previous Leadership experience is a must

·       Exceptional communication skills and developed analytical and problem-solving skills

·       Developed interpersonal skills to influence stakeholders and resolve issues and the ability to work in a fast-paced environment

Bringing our best to life - why join us?

·       We do work that makes a genuine difference to our customers, partners and community.

·       We have a supportive, inclusive and flexible team culture, including hybrid working.

·       We support your growth and development, and careers across our business units and teams that are as unique as our people.

·       We reward and celebrate our successes, through our incentive and recognition programs.

·       We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave.

·       We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our Reconciliation Action Plan and sustainability commitments.

We celebrate the diversity of our customers and community, and we embed diversity, equity, inclusion, and belonging into how we do business. We encourage applications from people of all backgrounds, cultures, experiences, and identities.

Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.