Relationship Associate

2 weeks ago

Sydney, New South Wales, Australia NAB - National Australia Bank Full time $104,000 - $130,878 per year

Relationship Associate

Job number: 803140

Primary position location: NSW- Sydney CBD

Category: Banking & Financial Services

Category: Private Banking

Work type: Fixed term Full time

Work type: Secondment

Closing at: Sep :55 AEST

Favourite

  • Work with our amazing Business Bankers, customers & colleagues
  • 8 months Full-time secondment opportunity based in Sydney
  • Deliver on our customer obsession strategy and own the work you do

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

Each day, you'll go above and beyond to

  • Aligned to local teams and building relationships with customers through retaining local knowledge.
  • Drive customer advocacy by being an empowered case resolver for customer servicing enquiries
  • Support Relationship Managers to complete customer servicing tasks and maximise utilisation of value chain stakeholders to assist in the timely completion of customer requests
  • Case manage service tasks with contact point accountability for any matters required to progress customer request/enquiries though the value chain to deliver exceptional customer outcomes utilising value chain support teams such as BST/CST to action customer requests
  • Identify ways in which we can continue to meet or better support our customer needs through such as specialised requirements and engagement with our specialist bankers
  • Proactive management of the Term Deposit Rollovers and opening of new Term Deposit Accounts

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • High attention to detail and stakeholder management sills
  • A strong motivation to learn and be customer obsessed
  • Strong multitasking and prioritization of competing deadlines/requests
  • Understanding of KYC on-boarding compliance requirements
  • Be a team player Collaborate and support your colleagues

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

  • Relationship Associate

    5 days ago

    Sydney, New South Wales, Australia Nab Full time

    Relationship Associate- Job number: 797822- Primary position location: NSW- Sydney CBD, NSW, Australia- Category: Business Banking- Work type: Permanent Full time- Opening at: Jan 6 2025 at 06:00 AEDT- Closing at: Jan 13 2025 at 23:55 AEDT**Favourite****RELATIONSHIP ASSOCIATE - CHATSWOOD, NSW**As a Relationship Associate you will be responsible for providing...

  • Relationship Associate

    1 week ago

    Sydney, New South Wales, Australia Nab - National Australia Bank Full time

    **Work type**: Fixed term Full time, Secondment**Location**: NSW- Sydney CBD- **Outstanding opportunity to build and progress your career within B&PB**:- **Collaborative & challenging fast paced culture**:- **Use your expertise to drive positive outcomes for our customers**:- **5 month fixed-term opportunity based in Sydney CBD****About You**As part of NAB's...

  • Relationship Associate

    2 weeks ago

    Sydney, New South Wales, Australia Equity Trustees Full time

    Join to apply for the Relationship Associate role at Equity TrusteesGet AI-powered advice on this job and more exclusive features.Are you ready to take your career to the next level? Are you passionate about providing exceptional support and ensuring smooth client experiences in the financial services industry? If so, we have an incredible opportunity...

  • Relationship Associate

    2 weeks ago

    Sydney, New South Wales, Australia Equity Trustees Full time

    Join to apply for the Relationship Associate role at Equity Trustees Get AI-powered advice on this job and more exclusive features. Are you ready to take your career to the next level? Are you passionate about providing exceptional support and ensuring smooth client experiences in the financial services industry? If so, we have an incredible...

  • Relationship Associate

    1 week ago

    Sydney, New South Wales, Australia Equity Trustees Full time

    Join to apply for theRelationship Associaterole atEquity TrusteesGet AI-powered advice on this job and more exclusive features.Are you ready to take your career to the next level?Are you passionate about providing exceptional support and ensuring smooth client experiences in the financial services industry?If so, we have an incredible opportunity waiting for...

  • Senior Relationship Associate

    1 week ago

    Sydney, New South Wales, Australia Bendigo Bank Full time

    Senior Relationship Associate | PropertyJoin to apply for the Senior Relationship Associate | Property role at Bendigo BankOverview: Supporting our frontline Senior Property Relationship Managers, your role as our Senior Relationship Associate is built on your expertise in engaging and communicating with Property customers and take genuine care in supporting...

  • Senior Relationship Associate

    7 days ago

    Sydney, New South Wales, Australia Bendigo Bank Full time

    Senior Relationship Associate | PropertyJoin to apply for the Senior Relationship Associate | Property role at Bendigo BankOverview: Supporting our frontline Senior Property Relationship Managers, your role as our Senior Relationship Associate is built on your expertise in engaging and communicating with Property customers and take genuine care in supporting...

  • Relationship Associate Fixed

    5 days ago

    Sydney, New South Wales, Australia Nab - National Australia Bank Full time

    **Work type**: Fixed term Full time, Secondment**Location**: Aust - NSW Metro- **Outstanding opportunity to build and progress your career within B&PB**:- **Collaborative & challenging fast paced culture**:- **Use your expertise to drive positive outcomes for our customers**:- **8 month Fixed-term contract opportunity based in Sydney CBD****About You**As...

  • Agribusiness Relationship Associate

    1 week ago

    Sydney, New South Wales, Australia Bendigo And Adelaide Bank Full time

    Agribusiness Relationship Associate - Narrogin, Bunbury & Albany**Your new role is just a few clicks away.**Position description: Relationship-Associate-Agribusiness-PD-Jun23.pdf**Rural Bank is striving to be the bank of choice to help Australian farmers grow and we are looking for people who thrive on helping Agricultural customers grow to join our...

  • Relationship Associate

    5 days ago

    Sydney, New South Wales, Australia Nab Full time

    OverviewJoin to apply for theRelationship Associate- Sydneyrole atNABResponsibilitiesWork with our amazing Business Bankers, customers & colleagues8 months Full-time fixed term contract opportunity based in SydneyDeliver on our customer obsession strategy and own the work you doAligned to local teams and building relationships with customers through...