Account Director

4 days ago

Perth, Western Australia Block Branding Pty Ltd Full time $120,000 - $180,000 per year
About Block

At Block, we believe client service isn't admin, it's a craft. For 23 years we've built brands, campaigns, and ideas that push culture forward. Our clients come to us for clarity, courage, and creativity that makes a difference.

We're not just account handlers. We're translators, collaborators, and advocates for creativity. We hold the space so our people and our ideas can thrive.

About the Role

As Account Director, you'll lead key client relationships and protect the conditions for great work. You'll be a steady hand in complex situations, guiding clients with confidence and ensuring Block delivers outcomes that matter.

This role is senior and hands-on. You'll work closely with Strategy and Creative to turn bold ideas into effective results while spotting opportunities to grow partnerships along the way.

It's not "maintenance mode." You'll be delivering the experience of Block itself – for clients, for the team, and for the work.

What You'll Do

Lead Client Partnerships

  • Build long-term, trusted relationships grounded in openness and respect.

  • Guide clients with clarity and confidence, aligning work to their goals and our values.

  • Spot opportunities that add client value and strengthen Block's sustainability.

Champion Creativity & Strategy

  • Translate complex challenges into clear, inspiring briefs.

  • Collaborate with Strategy and Creative leads to deliver imaginative, effective work.

  • Provide feedback and insight that elevates both the ideas and the results.

Support the Team

  • Foster a culture of respect, support, and shared success.

  • Bring clarity in ambiguity, guiding with calm authority.

  • Keep workflows, budgets, and timelines on track so the team can thrive.

About You

  • 6+ years' experience leading client partnerships in an agency environment.

  • Passionate about ideas and creativity as a force for transformation.

  • A confident communicator and relationship-builder who can hold the room and backs both the client and the team.

  • Commercially sharp, with a track record of growing accounts.

  • Calm under pressure, solutions-focused, and proactive in tough moments.

  • Works collaboratively with confidence and humility, contributing to a team culture free of ego.

  • Brings curiosity and openness to every conversation, helping ideas grow stronger.

Why Join Block?

  • A warm, collaborative culture where people are valued as much as the work.

  • Flexible working options and genuine work-life balance.

  • Annual professional development allowance.

  • A beautiful Perth studio with on-site parking.

  • The chance to shape the next chapter of an agency known for ideas that matter.

Ready to Apply?

If you want to do work that inspires transformation and protect the craft that makes it possible, we'd love to hear from you.

Send your CV and cover letter to Melissa, Director of Client Services, to

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