Account Executive

Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That's why we've made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we're looking for talented team mates who can help us do it.

Founded in Sydney, our team of 500+ pet obsessives span Australia, New Zealand and the Philippines. We've scaled to become one of Australia's top five eComm companies and the no.1 online pet store. But we're just getting started. Like a whippet who's spotted their mate across the dog park, our growth is only going to accelerate, as we continue to disrupt the way that pet parents shop.

Excitingly, the pet industry is booming (as in $15 billion kind of booming) and online pet retail is set to grow exponentially in the next five years. So this is a unique career opportunity to be part of our epic growth story.

The opportunity

As an Account Executive in the Consumables team, you'll play a key support role in driving the success of the Food & Treats category. Working closely with the Business Manager and Director, you'll assist with supplier communications, promotional activity, and reporting, while gaining hands-on exposure to commercial and operational processes in a fast-paced retail environment.

This role is ideal for someone looking to gain experience in retail, commercial, or category management. You'll build strong foundations in supplier management and data analysis, while contributing to projects that shape our customer offering.

What you'll be doing

• Assist with supplier communications and outreach, ensuring alignment with category priorities.
• Support supplier meetings and training sessions, contributing to follow-up actions and coordination
• Help with ad hoc tasks such as new product submissions, marketing requests, and operational checks.
• Prepare and update reports on sales, promotions, and supplier activity.
• Contribute to Supplier Performance Decks, category summaries, and other reporting packs.
• Collate and present data to support decision-making within the team.
• Track promotional activity and ensure marketing plans are kept up to date.
• Maintain accurate records of promotional materials, marketing schedules, and SKUs.
• Assist with execution of promotional and marketing initiatives.
• Coordinate planning calls with suppliers and track follow-up actions.
• Support product detail page (PDP) improvements by gathering assets and supplier information.
• Provide day-to-day administrative support to the Business Manager and Director.

The ideal toolbox

• Strong organisational skills with excellent attention to detail.
• Comfortable in an administrative role with multiple ongoing tasks.
• Basic understanding of retail, sales, or supplier processes, with eagerness to learn.
• Clear communication skills to work effectively with suppliers and internal teams.
• Analytical mindset with the ability to collate and summarise data.
• Proactive, collaborative approach and willingness to take direction.
• An interest in developing a career in commercial, category, or supplier management.

Role location

We believe that building connections and collaborating as Pet Circlers is super important. So this role is based in Sydney with a hybrid arrangement of 3 days per week in our pet friendly offices (your pet might love coming to the office even more than you). This is subject to change in line with business requirements.

Juicy perks

• Heaps of development opportunities - stretch projects, secondments and unlimited learning courses via Go1
• Flexible working environment
• Up to 50% employee discount
• Product sample giveaways
• Pawrental leave and wellbeing leave
• Team charity volunteer days
• Classpass subsidy

Why Join?

We reckon our mission to help the world Pet Better is an important one, but also an incredibly fun and rewarding one. Becoming a Pet Circler means you're committed to help shape an entire industry - it's pretty exciting stuff. Here's what we stand for:

• We're better together
• We operate with humble hearts and hungry minds
• Pets matter' so pets and pet parents always have a seat at our table
• We're instinctively curious. Always.

Belong at Pet Circle

Our unique perspectives and expertise is our superpower - we value diversity in all forms. So, no matter your background, please apply if this role makes you excited to bring your full self to work each day.