Regional Manager

1 week ago

Melbourne, Victoria, Australia Pacific Smiles Group Full time $120,000 - $180,000 per year

Permanent Full-Time | Multi-Site Leadership | Corporate Dental Location: Western Melbourne and Geelong based centres Reporting to: State Manager

We're on the lookout for a dynamic and experienced
Regional Business Leader
to lead a portfolio of high-performing dental centres across
Western Melbourne and Geelong
With a focus on people, performance and patient experience, this role is ideal for someone who thrives in multi-site leadership and is looking for their next step in a purpose-driven organisation.

About your role

In this role, you will take on full business and people leadership responsibility across a portfolio of 11 Dental Centres, each varying in size, complexity, and community needs. You'll be accountable for driving performance, leading and supporting Centre Leaders and their teams, and ensuring operational excellence. A key part of your success will come from building and nurturing strong, collaborative business-to-business relationships with our Dentists, enabling them to deliver outstanding patient care while achieving shared business goals.

Key Responsibilities

  • Lead, coach and support Centre Leaders across 11 centres
  • Foster high-quality relationships with dental practitioners
  • Drive performance metrics including revenue, patient satisfaction and EBIT
  • Champion Pacific Smiles' positive culture and values
  • Implement operational improvements and strategic initiatives
  • Take full responsibility for regional P&L and clinical compliance

About You

You are a true people leader - engaging, approachable, and business minded. You create environments where teams feel supported, motivated, and empowered to perform at their best, while balancing commercial outcomes with a genuine focus on people and relationships. You thrive in leading through growth and change, bringing energy, resilience, and clarity to those around you.

To succeed in this role, you will also bring:

  • Experienced in leading multiple service-focused sites (healthcare, retail or allied services)
  • Strong financial and business acumen - budgeting, forecasting, commercial strategy
  • People-first leadership style, with emotional intelligence and resilience
  • A clear communicator who builds trust and drives results
  • Full driver's licence and comfort with regular travel across the region

Why Join Us?

Pacific Smiles Group is one of Australia's largest dental networks. We're growing rapidly, with a national footprint, 1,800+ team members, and an unwavering focus on patient experience and team wellbeing.

We offer:

  • Supportive leadership and access to national resources
  • Career progression opportunities in a stable, values-driven organisation
  • Training, development, and structured onboarding
  • Reward and recognition programs
  • Flexibility to support work-life balance

Lead a team that's making Melbourne and Geelong smile Apply now to make a lasting impact.
For a confidential conversation, contact Stephanie Jones

Desired Skills and Experience
Multi site management

Business Management

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