Client Marketing Manager

THE TEAM

The Marketing team oversees all campaigns for Ticketmaster clients and consumers.

The teamwork in accordance with local marketing strategies to maximise ticket sales across multiple events.

The Marketing team provides marketing services support across all areas of the business and develop/drive new marketing initiatives to support Ticketmaster products.

THE JOB

The Client Marketing Manager will be working with the team on exciting events such as the Rugby World Cup 2027 and the AFC Women's Asian Cup 2026 alongside other sporting events.

They are responsible for successfully delivering marketing campaigns for Ticketmaster's sports clients and consumers.

They will be responsible for executing, and continually evaluating, each campaign in accordance with the local marketing strategy, working towards maximising ticket sales across multiple sporting events.

You will have enthusiasm for sport and some knowledge of local fan bases and or consumers. You will love all things digital and multi-channel marketing. With a hunger to grow and learn, you'll be a self-starter and great team player that contributes to the wider objectives of the business.

You understand the importance of relationship building, are fast on your feet, and have a keen eye for detail especially when it comes to analytics.

WHAT YOU WILL BE DOING

• Provide marketing services support across all areas of the business.
• Working closely with the Sales and Client Services teams, to help develop and implement marketing plans and programs to drive ticket sales for venues and sporting organisations
• Develop and drive new marketing initiatives to support Ticketmaster products.
• Implement key consumer promotion to help drive ticket sales and acceptance of Ticketmaster's ancillary products.
• Produce compelling post event reports – provide key online metrics, recommendations and insights.
• Help coordinate the development of marketing research and insight projects into Australia's sporting industry.
• Liaise with International marketing, Regional Area teams and Ticketmaster Clients nationally to devise regular schedules for updating and coordinating marketing services.
• Liaise with sport clients' marketing teams to ensure flow of information, images and artwork for event promotional content.
• Work closely with the Marketing team to maximise the performance of specific events and find promotional opportunities within the Ticketmaster database.
• Work closely with the social, content & communication manager to help amplify event exposure and support the fan experience during on sales
• Identify opportunities for clients to utilise Ticketmaster's performance marketing channels, secure budgets and manager the optimisation of campaigns
• Present opportunities, marketing plans to Ticketmaster current and prospective clients.
• Support any new or existing business initiatives where required.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• 5+ years' experience is successfully managing digital marketing campaigns within an agency/ face-paced environment
• Proficient in creating social content and marketing strategic recommendations for best use of content in digital
• Experience managing Facebook Pages, Facebook Ads, Instagram, Google AdWords, Google Analytics
• Fluent knowledge of the contemporary digital environment and ability to keep up to date with trends in this space.
• Experience with a DMP, DSP, Marketing automation, etc, will be highly regarded as will a tertiary qualification in Business/ Marketing
• Shows a proven track record working in a high-performance marketing team in a face paced industry
• Experience in ticketing, live events, venue management, promoting, e-business, media or entertainment industries preferred.
• Must be fluent in English.

YOU (BEHAVIOURAL SKILLS)

• Demonstrate strong communication skills both written and verbal. Must be able to build effective relationships with a broad range of people from junior staff to senior leaders across the business and clients.
• Ability to relate to people on all levels by quickly establishing rapport and maintain effective business relationships. Must always show initiative and be proactive. Must have a strong commitment to the provision of service excellence.
• Proven ability to effectively manage time to ensure deadlines and business needs are met. Ability to negotiate and set targets and prioritise workloads accordingly.
• Can obtain briefs, devise strategies and create programs. Must be able to forward plan to achieve desired results.
• Ability to identify potential problems and devise and implement strategies to resolve the problem.
• Demonstrated ability to accommodate and adapt changing needs of the business in a highly pressured working environment. Also demonstrates the ability to work effectively to meet tight deadlines.
• Shows a proven track record working in a high-performance marketing team in a face paced industry
• Show commitment to the achievement of results by consistently measuring outcomes against a standard of excellence and improving of results through innovation.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or