Front Desk Administration

5 days ago

Victoria Park, Australia Victoria Park Orthodontics Full time $60,000 - $80,000 per year
   Front Desk Administration - Part Time or Full Time

Could this be your next step in your dental career? Are you ready to bring your skills to an exciting new role in orthodontics? If you're passionate about helping people and delivering outstanding service, we would love to hear from you Dental experience preferred, Orthodontic experience even better Role would also be suitable for a Dental/Orthodontic Assistant wishing to up-skill.

About the Role: As a Front Desk Administrator you'll be the welcoming face of our practice. Working alongside our respected orthodontists and our team, you'll guide new patients and their families through their journey, ensuring they feel comfortable, informed, and supported at every step. This role is central to creating a positive experience for our patients as they embark on their smile journey with us. If you thrive in a customer-focused environment and want to be part of a team that loves helping patients achieve their dream smiles, we encourage you to apply

Key Responsibilities:

  • Be the first impression specialist when the patient contacts the practice
  • Respond to new patient inquiries with warmth and professionalism, creating an exceptional first impression
  • Handle front desk duties, including patient scheduling and administrative tasks, to ensure the smooth operation of the practice
  • Train within the clinic to develop a solid understanding of the treatment process, enabling you to answer patient questions accurately and confidently

What We're Looking For:

  • A friendly, approachable personality with strong communication skills and the ability to connect with a diverse range of people
  • A proactive, positive attitude with the flexibility to adapt to different patient personalities
  • Excellent organisational skills and the ability to manage multiple tasks efficiently
  • Confidence with technology and the curiosity to continuously learn and improve
  • Empathy, kindness, and professionalism when interacting with patients and colleagues
  • The ability to learn payment plans with clarity and accuracy
  • Prior experience in dentistry is a bonus, experience in an orthodontic practice will stand out—please note that outstanding customer service skills are equally valuable

Why Join Victoria Park Orthodontics?

  • Supportive, approachable management that values your growth and contributions
  • A state-of-the-art practice equipped with the latest orthodontic technology
  • Opportunities for professional development through conferences, workshops, and ongoing training
  • A positive, collaborative work environment with an emphasis on work-life balance
  • Recognition and appreciation of hard work and dedication
  • Staff recognition and appreciation program
  • Ongoing coaching and career advancement opportunities

Position Details: This position is for Part Time or Full Time. Monday to Friday 8:15 - 5:15. Applications will be reviewed on a rolling basis until the position is filled.

Ready to take the next step in your career and make a real difference in patients' lives, make this opportunity your own Join our dedicated team at Victoria Park Orthodontics by applying through Seek or emailing a cover letter and CV to Brenda

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