ICT Assistant
4 days ago
About the Role
Senior Helpers Australia is seeking an ICT Assistant to support the ICT Manager with day-to-day technology and systems tasks. This role will provide basic IT support, assist with data entry, and help maintain the organisation's systems across head office and franchise locations.
Key Responsibilities
· Provide first level IT support to staff (password resets, email, Microsoft 365, SharePoint).
· Assist with data entry, updating registers, and maintaining accurate records.
· Support the setup of computers, phones, and other devices.
· Help with routine system checks, backups, and basic troubleshooting.
· Assist with training staff on simple ICT processes.
· Escalate issues to the ICT Manager when required.
Skills & Qualifications
· Certificate level qualification in Information Technology (TAFE or equivalent).
· Basic knowledge of Microsoft Office 365, SharePoint, and common business applications.
· Strong attention to detail and willingness to learn.
· Good communication skills and ability to work in a team environment.
Why Join Us?
· Support a national aged care organisation with meaningful community impact.
· Gain hands on ICT experience in a supportive environment.
· Opportunity to grow your skills under the guidance of an experienced ICT Manager.
Job Type: Part-time
Pay: $29,110.76 – $51,788.07 per year
Expected hours: 15 per week
Work Authorisation:
- Australia (Required)
Location:
- Cairns QLD 4870 (Required)
Work Location: In person
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