Change & Comms Lead - Hawthorn East

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

Our Coles Liquor team work across three leading brands (Liquorland, First Choice Liquor Market and Vintage Cellars), each with their own unique offering and customer base. With a network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.

About the role

Reporting to the Change Manager, you will manage the execution of change management plans within the Liquor Transformation & Strategy team whilst performing activities related to project, program or organisation change that supports the successful delivery of sustainable business outcomes.

You will:

• Ensure that change plans and activities are developed in line with the Liquor strategy and broader Coles Group strategy.
• Develop clear messaging to support the change vision and stakeholder engagement.
• Leverage data insights and stakeholder input to identify opportunities and partner with internal teams to deliver targeted solutions
• Manage and embed effective documentation, reporting and governance processes to ensure consistency and quality in the delivery of change activities
• Work in partnership with clear two-way communication to understand both internal and external stakeholder needs and concerns, ensuring collaborations are mutually beneficial

About you and your skills

We're looking for an enthusiastic individual who holds demonstrated experience in a change management role that can design and implement successful change plans, initiatives and interventions. Your experience will be ideally gained in a retail or FMCG environment.

You'll also have:

• Bachelor's Degree in a related field (highly desirable)
• The ability to assist various stakeholders to adopt new ways of thinking whilst showcasing your knowledge of applying change management concepts
• Proven ability to successfully multitask and manage competing priorities in a fast-paced environment
• Strong problem-solving skills with the ability to resolve complex or ambiguous scenarios
• An inquisitive mindset that challenges assumptions and biases when interpreting data or questions

#LI-ZH1

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 159718

Employment Type: Full time