General Manager

General Manager – Spanian's Kebabs

North Parramatta

Open to discussion - Depending on experience

Spanian's Kebabs is expanding rapidly — and we're searching for a dynamic, highly capable
General Manager
to lead our end-to-end operations across multiple franchise sites. This role is ideal for a hands-on, commercially minded leader with deep hospitality experience and the ability to work confidently across multiple business functions.

You'll be a central pillar in supporting our franchise partners, driving operational excellence, and steering the business in the right direction as we continue to scale. This role also requires the ability to communicate professionally with our board of directors, providing updates, reports, and insight.

If you're a strong individual with strategic capability, exceptional people skills and the adaptability to work across departments like
marketing, HR, training, leasing, finance and content creation,
we want to meet you.

WHAT YOU'LL BRING

• Proven leadership experience
  managing diverse teams and creating a positive, high-performance workplace culture.
• Experience in fast food or QSR environments is
  a MUST
• Extensive hospitality background
  , MUST-HAVE experience in multi-site or franchise operations.
• Experience working in a
  startup or fast-scaling environment
  is highly regarded.
• Comfortable collaborating and setting expectations across multiple functions:
  marketing, HR, leasing, finance, payroll, training, content creation and operations
  .
• Strong experience with
  P&L ownership
  , financial analysis and corrective actions.
• Exceptional communication and stakeholder management skills.
• Resilient and adaptable — able to handle feedback, challenge, pushback and high-pressure scenarios with composure.
• Flexibility to travel between sites (interstate), work weekends, public holidays and be reasonably on-call.

WHAT YOU'LL BE DOING

• Support and coach
  franchisees
  to drive strong performance, operational consistency and brand alignment.
• Ensure a premium, consistent customer experience across every store.
• Mentor Restaurant Managers and Shift Supervisors to elevate leadership capability across sites.
• Conduct regular site visits and be a visible, hands-on leader for operational support.
• Collaborate with our operations team to ensure alignment between strategy and execution.
• Oversee staffing, recruitment, rostering and wage cost management.
• Support onboarding, training and continuous team development programs.
• Identify opportunities to improve operations, franchisee support, staff engagement and customer satisfaction.
• Ensure strict compliance with
  WHS and Food Safety
  standards.
• Partner with Management and franchisees to track financial performance and deliver business targets.
• Ensure effective use of systems, processes and reporting across the network.
• Professionally manage escalated customer feedback or franchisee issues.
• Oversee supplier management, ordering processes and inventory controls.
• Manage equipment and technology issues, including repairs and replacements.
• Assist with strategic planning, marketing initiatives and operational improvements to support the long-term vision of the brand.

WHAT'S IN IT FOR ME?

So much Check out some of the benefits below:

• Base salary + Perks + Allowances
• Ongoing feedback and development opportunities, with
  performance reviews held annually.
• Eat like a boss
  with free feeds on our famous kebabs.
• Down-to-earth workplace
• good vibes, solid crew, and no corporate stiffness.
• Work with some of the most
  switched-on/talented
  people in Australia.
• Free and comfortable Spanian's Kebabs uniforms and exclusive merch.

APPLY NOW or forward your resume to

Applicants must have full working rights in Australia. Sponsorship is NOT available for this role.