Principal, Digital Marketing

Help shape the future as a
Principal, Channel Transformation.
Join the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Your Role
Join us in shaping the future of digital at Retail Insurance Australia (RIA). This role is all about driving transformation, boosting customer engagement, and delivering smart, connected digital experiences. You'll lead the integration of Google and Adobe marketing stacks, activating first-party data to power high-impact campaigns. From launching and tracking campaigns to aligning Martech ecosystems, you'll ensure seamless execution and measurable results.

Your day-to-day will involve optimising digital processes, leveraging data insights, and enhancing platforms like mobile apps and customer portals. You'll collaborate across teams to deliver projects on time, ensure compliance, and support change management to embed new tools and practices. Security and performance are key; you'll implement strong cybersecurity measures and continuously monitor digital initiatives to keep us ahead of the curve.

Are you ready to lead digital transformation and make an impact? Apply now and help shape the future of customer engagement at RIA

This is a permanent full-time opportunity with hybrid working conditions, open to our office based in Gadigal Country (Sydney).

About You
To be successful in this role, you'll ideally meet the below criteria:

• Proven senior leadership experience in digital, media, or advertising agencies—ideally in Director or GM roles.
• Passionate about performance media, marketing craft, and the power of creativity, with strong commercial acumen.
• Deep understanding of the Australian media landscape and hands-on experience with campaign strategy, customer journey mapping, and transformation.
• Skilled in Martech ecosystems, with working knowledge of platforms like Adobe Experience Cloud, Google Marketing Platform, GA4, and CRM tools.
• Confident collaborator with a track record of managing senior stakeholders and thriving in complex, fast-paced environments.

Applications close
Friday 29 August AEST.

Please note applications will start getting reviewed from the 10th of September onwards.

Joining IAG, you'll have access to a raft of benefits from across the Group:

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
• Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
• Inclusive leave such as public holiday swap and gender affirmation leave
• Dedicated career growth programs, including the award-winning IAG Academy
• employment type eligibility criteria apply

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you.
Apply today.