2IC Automotive Manager

2 days ago

Hervey Bay Fraser Coast, Australia UltraTune Gympie Full time $104,000 - $130,878 per year

At UltraTune Gympie, we value dedication and take pride in creating a workplace that's enjoyable and rewarding.

Do you have a keen eye for detail, strong computer skills, professional phone manner, and a passion for delivering outstanding customer service? If you excel in a fast-paced workshop environment, lead by example, and are ready to make a meaningful impact, this 2IC position could be the next exciting step in your career

The Role:

  • Be the friendly face that greets customers, answers calls and books jobs in
  • Provide clear updates to customers on vehicle progress, timelines and costs
  • Work closely with the workshop team to coordinate bookings and workflow
  • Handle invoicing, quotes, ordering of parts and basic admin duties

  • Help create a seamless and professional customer experience, from drop-off to pick-up

  • Oversee daily workshop operations alongside the Manager

  • Problem solving & assisting technicians in the workshop environment as needed

Is This You?

  • A customer service pro with strong communication and sales abilities
  • Attention to detail, dependable team player and a can-do attitude
  • Motivated, reliable, and ready to step up
  • Hold a valid driver's licence and full Australian work rights
  • Computer literate (booking systems, invoicing, email)
  • Trade qualification is desirable, not essential or excellent automotive knowledge

Experience:

  • Experience and understanding of automotive parts
  • Exceptional customer service skills and a passion for delivering the customer solution
  • Mechanical experience preferred (highly regarded if you are trade qualified)
  • Must have Dealership/Automotive/2IC experience

Benefits

  • Friendly and supportive work environment
  • Well-established and great reputation
  • Payroll processed weekly
  • No weekend work
  • Salary is negotiable for the right person

Job particulars:

  • Full time position
  • Monday to Friday 8.00am to 5:00pm
  • Must have a valid drivers licence

As a family owned automotive service and repair workshop, we are passionate about customer service and providing the best possible experience for our customers, while also meeting superior servicing & repair standards.

** This is not a trainee position unfortunately - applicant MUST HAVE Automotive 2IC experience to be considered for this role

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