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Service Manager

2 weeks ago

Southport QLD, Australia Bruce Lynton Car Sales Full time $90,000 - $120,000 per year
Southport, Full Time, Automotive

Experienced Automotive Service Manager Competitive salary package with performance-based incentives Join Prestige Automotive Group - Jaguar Land Rover

Prestige Automotive Group is a growing automotive retailer representing some of the Gold Coast's most luxurious dealerships. We represent Porsche, JLR, BYD, and Gold Coast Car Clearance, and pride ourselves on delivering an exceptional customer experience.

Are you an experienced automotive service leader with a passion for delivering world-class customer experiences?

Jaguar Land Rover Gold Coast is seeking a Service Manager to lead our dynamic service department and uphold the premium standards our customers expect from a world-renowned luxury brand.

To be considered for this position, you will need to demonstrate:

  • Proven experience as a Service Manager within the automotive industry (luxury or European brands preferred)
  • Strong leadership capabilities with a collaborative and motivating approach
  • Excellent communication and customer service skills
  • Strong organisational and problem-solving abilities
  • Keen attention to detail and a commitment to delivering top-tier service
  • Current and valid driver's license
Key responsibilities will include, but will not be limited to
  • Lead the daily operations of our service department, ensuring efficiency, performance, and exceptional customer satisfaction
  • Manage, mentor, and support a team of skilled technicians and service advisors
  • Oversee all repair and maintenance work, ensuring compliance with Jaguar Land Rover's quality and safety standards
  • Drive service process improvements and implement strategies to boost customer experience and operational efficiency
  • Proactively handle customer concerns and deliver timely, professional resolutions
  • Monitor service KPIs and financial performance to ensure department profitability
  • Stay current with Jaguar Land Rover's evolving technologies and service protocols
In return, you will enjoy
  • Representing two of the world's most prestigious automotive brands
  • A modern, well-equipped facility in a prime Gold Coast location
    -Competitive salary package with performance-based incentives
  • Access to industry-leading Jaguar Land Rover training and development
  • Career growth opportunities within a respected and expanding dealer group
  • Being part of a passionate, high-performing team in a supportive and professional environment

APPLY NOW with your current CV and take the next step in your automotive leadership journey.