Senior Medical Secretary – Specialist Practice

1 day ago

Canterbury NSW, Australia Central Medical Solutions Full time $60,000 - $70,000 per year

Full-time | Monday to Friday, 9am–5pm

Remuneration: Negotiated based on experience

About Us

Central Medical Solutions provides remote practice management services to specialist doctors across Australia.

The Role

Join our friendly admin team supporting surgeons and specialist doctors across a variety of medical specialties. We're seeking an experienced Senior Medical Secretary to support our clients from our head office in Canterbury/Bankstown area. Your role will include managing appointments, surgical billing, theatre bookings, patient enquiries, and keeping day-to-day tasks on track and actioned efficiently.

Key Responsibilities

  • Manage administration tasks, patient appointments, and billing
  • Surgery quoting / invoicing / receipting
  • Maintain accurate patient records
  • Handle calls and emails professionally and promptly
  • Coordinate theatre lists and liaise with hospitals
  • Provide compassionate patient communication and support to doctors

About You

  • 2+ years' experience in a specialist practice (orthopaedics preferred)
  • Knowledge of practice management software Genie / Gentu / Clinic 2 Cloud
  • Proven experience in medical administration, including patient scheduling, record management, and coordination of clinical operations.
  • Solid knowledge of surgical billing processes, including health fund claims, workers insurance, and Medicare compliance.
  • Excellent communication and interpersonal skills, with the ability to liaise confidently with surgeons, patients, and healthcare providers.
  • High attention to detail and accuracy in documentation, billing, and data entry.
  • Ability to work both independently and collaboratively in a fast-paced medical environment.
  • Professional, reliable, and well-organised
  • Must be Australian citizen or permanent resident

Why Join Us

  • Supportive & friendly team
  • Monday–Friday hours (no weekends)
  • Fully remote working environment with no in-person interaction with doctors or patients.
  • Pay based on experience
  • Career growth opportunities

To Apply: Submit your resume and a brief cover letter outlining your experience and suitability.

Thank you for your interest in this position. As we anticipate receiving a high number of applications, only shortlisted candidates will be contacted for the next stage of the recruitment process. We appreciate your understanding and interest in joining our team.

Job Type: Full-time

Pay: $28.00 – $35.00 per hour

Expected hours: 38 per week

Work Location: In person

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