Program Manager

Reference Number: 3876

Category: Management & Administration

Department: Surgery, Anaesthesia & Procedural Medicine

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Surgical Anaesthesia and Procedural Medicine Division

The Surgical Anaesthesia and Procedural Medicine Division (SAPM) is part of the Operations Directorate at Austin Health. SAPM manages a number of specialties and services including theatres, Central Sterilising Services Department (CSSD), outpatients and the surgical wards at the Austin or Heidelberg Repatriation Hospitals.

SAPM promotes a culture of delivering quality patient care, whilst providing a broad range of elective and acute surgical procedures including Liver and Renal Transplant and Cardiac Surgery. Other surgical specialties include Neurosurgery, Orthopaedics, Plastics, Vascular, Thoracics, Orology, ENT, Paediatrics, General Surgery, HPB, UGI, Endoscopy and Radiology Services.

About the role

Join our team as a Program Manager – Patient Support Unit and Projects and play a pivotal role in transforming our theatre services. We are seeking a dynamic leader with clinical expertise and project management skills to drive strategic reform initiatives, optimise resource utilization, and deliver high-quality, patient-centred care.

The Program Manager Patient Support Unit (PSU) and Projects at the Austin Health is responsible for leading and supporting the PSU to transfusion and improve the provision of Planned Procedure and Outpatient services at the Austin along with supporting the Division of Surgery Anaesthesia and Procedural Medicine on key inititiatives. This senior role involves collaborating with key stakeholders, applying clinical and operational expertise, and ensuring that all initiatives related to planned procedures and outpatient services are implemented efficiently and sustainably.

As the Program Manager – Patient Support Unit and Projects you will report directly to the Divisional Director. You will be responsible for creating a shared vision, modelling a values-based approach, and fostering a culture of innovation.

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You'll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• Clinical background in a relevant healthcare discipline.
• Strong project management experience with a track record of leading and delivering complex healthcare reform initiatives.
• Excellent stakeholder engagement and communication skills, with the ability to influence and drive change.
• Knowledge of quality improvement methodologies, change management frameworks, and governance structures in a healthcare setting.
• Proficiency in data collection and analysis, with the ability to identify trends and improve performance.
• Self-motivated and collaborative, with the ability to work effectively within a team setting.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
• Mentoring and career development opportunities
• Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Fiona Middleton, Divisional Director Surgery, Anaesthesia and Procedural Medicine,

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: Friday 5 September 2025