HVAC-R Service Manager

1 day ago

Cairns, Queensland, Australia Essential Air Solutions Full time $80,000 - $120,000 per year

EAS are looking for an experienced Service Manager to lead our Cairns & Tablelands service division.

About the role:

  • Responsible for managing up to 15 refrigeration tech's/apprentices, and providing leadership, and hands-on/over the phone support for technical issues.
  • Responsible for customer service management.
  • Work with our service co-ordinator, project manager and electrical manager to deliver top quality service on all jobs, big or small.
  • Develop strategies to scale the service department
  • Manage & achieve financial targets in line with the companys goals.

About You

We're looking for someone with:

  • A trade qualification in Refrigeration & Air Conditioning (Cert III minimum).
  • Proven experience in a supervisory or management role within the HVAC/Refrigeration industry.
  • Strong leadership, communication, and organisational skills.
  • A results-driven mindset with sound financial and operational awareness.
  • The ability to prioritise competing demands and maintain a calm, solutions-focused approach.
  • Familiarity with job management software (Simpro preferred) and MYOB or similar accounting systems.

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