Supplier Relationship Manager

About Us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description
At Qantas, we believe in connecting people and places, creating meaningful journeys, and being a force for good in everything we do. We're looking for a passionate, commercially savvy, and stakeholder-focused
Supplier Relationship Manager
to join our
Group Procurement – Technology SRM team
to drive value, innovation, and performance across multiple technology domains.

This role is your opportunity to lead high-impact supplier partnerships that directly support Qantas' Technology strategy and innovation. You'll work closely with Executive stakeholders and Tier 1 technology suppliers to deliver value, mitigate risks, and drive long-term strategic outcomes.

What You'll Be Doing

• Lead the governance and performance of 10+ strategic technology suppliers across multiple domains.
• Collaborate with internal Technology and Procurement stakeholders to ensure supplier performance aligns with Qantas' goals.
• Manage complex contracts, monitor supplier performance, resolve disputes and negotiate commercial outcomes to maximise value.
• Identify and implement supplier-driven innovation and continuous improvement programs.
• Facilitate executive-level supplier governance forums
• Provide leadership to a team of Relationship Specialists and Analysts, supporting their development and performance, and contribute to a collaborative, high-performance team culture.
• Deliver contract health checks, identify savings opportunities, and champion SRM best practices.
• Act as a trusted advisor across the Qantas Group, bringing commercial expertise and value-led thinking.
• Support the SRM Portfolio Manager, mentor SRM Specialists and Analysts

What You'll Bring

• 7+ years' experience in contract negotiation, commercial supplier governance, and vendor management—preferably in IT services.
• A Bachelor's degree is essential; CIPS certification desirable.
• Excellent communication and stakeholder engagement skills, including at C-suite level.
• Proven ability to work independently and solve complex problems in a dynamic environment.
• Strong commercial acumen and negotiation skills.
• Experience in managing off-shore and outsourced service providers.
• A collaborative mindset with a drive for innovation and continuous improvement.
• A passion for delivering outcomes that make Qantas a customer of choice for our suppliers.

Why Qantas?
You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you're ready for a culture that will challenge and excite you, submit an application today

Applications Close:
Monday 25 August 2025