Head of Operations

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what's right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. 

By joining our business as the Head of Operations for Australia, you will be a key executive in a highly profitable and globally respected enterprise, with real decision-making responsibility, career growth and opportunity to succeed. In Australia, our more than 2,000 professionals shape our communities in 5 states and 2 territories in real estate services, urban planning, engineering and design.

As a founding member of the Property Champions of Change Coalition, Colliers continues to step up and take action on equal opportunity in the property industry.

We seek to appoint an enterprising executive with a finance or commercial business management background and a growth mindset to be a key member of the Australian Executive team. Partnering with our Service Line Managing Directors, the Head of Operations identifies opportunities for operational excellence, performance improvements and enhancing productivity to ensure revenue and EBITDA growth across Australia. 

Key Result Areas:

1. Lead the development and execution of the Australian business plan, which underpins our Global Enterprise '30 plan, considering:

• New or enhanced systems
• Organisational structures
• Business enhancing solutions
• Profit growth
• Budget commitments.

2. Lead and oversee business activities to ensure efficient processes that are aligned with our company goals, considering:

• Premises and property strategy
• Technology
• Systems
• Performance metrics, analysing operations to identify trends, insights, areas for improvement, and recommended solutions.

3. Identify and monitor areas of risk, and develop and enact policies to reduce exposure, collaborating with CFO and Head of Legal.

4. Be a key member in the due diligence and integration phases of M&A opportunities.

5. Lead a high functioning National Administration service line that is responsible for procurement, workplace experience and events.

What are the qualifications we seek?

• CA, CPA, CFA, Masters in Finance or MBA is preferred.
• Alternatively, higher qualifications in Engineering or other areas of quantitative reasoning are encouraged.
• Strong financial, numerical, and commercial analysis skillset.

Who is the right person?

This role is a fast-tracked opportunity to executive leadership for a high performing mid-career professional with a minimum of 10 years professional experience that includes Management Consulting, Professional Services, Financial Services, Engineering or Property.

The role will suit a practical, logical thinker with a bias for action and a passion for organisational performance and leadership. This person can combine theory and models with effective project management and swift action backed by analysis and clear thinking.

Your previous roles may include (but not limited to) Corporate Strategy, Management Consultant, Chief of Staff, Business Improvement, Head of Operations, COO or CFO.

Please apply with your CV or call Liam Ovenden on for more information.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.

Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company. Operating through three industry-leading platforms – Real Estate Services, Engineering, and Investment Management – we have a proven business model, an enterprising culture, and a unique partnership philosophy that drives growth and value creation. For 30 years, Colliers has consistently delivered approximately 20% compound annual returns for shareholders, fuelled by visionary leadership, significant inside ownership and substantial recurring earnings. With over $5.0 billion in annual revenues, a team of 24,000 professionals, and more than $100 billion in assets under management, Colliers remains committed to accelerating the success of our clients, investors, and people worldwide. Learn more at , X @Colliers or LinkedIn.