Cluster Manager

5 days ago

Sydney, New South Wales, Australia dusk Australasia Full time $104,000 - $130,878 per year

Made for Moments? So are we.

At dusk, we're here for all of life's moments. The big, bold, heart-thumping ones. The quiet, cosy, just-passing-through ones. The ones you planned for months.

And the ones that just… happened.

We believe fragrance is more than something you light - it's something you feel. With 140+ stores across Australia and New Zealand, we help people find warmth, comfort, and connection through beautifully crafted experiences.

We're looking for a Cluster Manager who brings people together, leads with impact, and helps shape the culture and performance of our store teams.

If that sounds like you, you're going to love it here.

Role Overview

As a Cluster Manager, you'll lead a group of stores to deliver unforgettable customer experiences and build a strong, values-led team culture. You'll spend 2–3 days a week in your home store, with the rest of your time working closely with teams across your cluster; coaching, guiding, and growing their potential.

This is a hands-on, people-first leadership role, and is your chance to expand your impact, grow your confidence, and take the next bold step toward multi-site leadership.

What You'll Do

  • Be based in your home store 2–3 days a week, with the remaining days supporting your other stores across the cluster
  • Coach and develop Store Managers and their teams to deliver unforgettable customer experiences
  • Lead performance and culture through clear communication, aligned KPIs, and a consistent leadership presence
  • Support daily operations including rostering, stock control, visual merchandising, and compliance across all locations
  • Role model a values-led culture where expectations are clear, feedback is empowering, and people feel seen
  • Build strong relationships across dusk to support collaboration, continuous improvement, and shared success

About You

  • You're a strong people leader with multi-site experience (or you're ready to step up)
  • You know that what you do is just as important as how you do it
  • You have a natural ability to coach, motivate, and hold others accountable with empathy
  • You thrive on clarity, consistency, and building a culture where people want to do their best work
  • You're confident navigating retail operations and enjoy the challenge of a fast-paced environment
  • You have a valid driver's license and access to your own vehicle

What You'll Love

  • A competitive salary, car allowance, and monthly bonus opportunity
  • Generous team member discount across all dusk products
  • Monthly rewards & recognition programs that celebrate your impact
  • Access to our Employee Assistance Program (EAP) for you and your immediate family
  • Development opportunities, leadership programs, and real pathways for growth
  • A values-led culture where connection, celebration, and collaboration are part of the everyday

Lead Moments That Matter

This is more than a step up - it's a role where your leadership creates impact. If you're ready to build strong teams, drive performance, and lead with purpose, we'd love to meet you.

Apply now and find your moment with dusk.

  • Cluster Manager

    1 week ago

    Sydney, New South Wales, Australia Nine West Full time

    **Cluster Manager - Macquarie & Myer Macquarie**- Great product discount & incentives- Work-life balance - get your weekends back- Training & development opportunities available**About Nine West**:Since 1978, Nine West has been a leader in footwear and accessories, with over 50 stores across Australia. We're passionate about growth, quality, and delivering...

  • Cluster Manager

    1 week ago

    Sydney, New South Wales, Australia Dusk Group Full time

    Join to apply for theCluster Manager - NSW (Sydney Metro)role atdusk GroupAt dusk, we create moments that matter through fragrance. As Australia's go-to destination for candles and home fragrances, we bring warmth and style to homes across the country. With over 140 stores across Australia and New Zealand (and plans to grow), we're looking for aCluster...

  • Cluster Manager

    1 week ago

    Sydney, New South Wales, Australia Nine West Full time $104,000 - $130,878 per year

    Cluster Manager - Macquarie & Myer MacquarieGreat product discount & incentivesWork-life balance - get your weekends backTraining & development opportunities availableAbout Nine West:Since 1978, Nine West has been a leader in footwear and accessories, with over 50 stores across Australia. We're passionate about growth, quality, and delivering exceptional...

  • Cluster Meeting

    2 weeks ago

    Sydney, New South Wales, Australia findapprenticeship.service.gov - Jobboard Full time

    Role PurposeThe Cluster Meeting & Sales Manager is responsible for driving the meetings, events, and group sales strategy across a cluster of hotels. The role ensures that each property maximises revenue through effective sales activities, strong client relationships, and seamless delivery of meetings and events. Working closely with the Cluster General...

  • Cluster Manager

    1 week ago

    Sydney, New South Wales, Australia Marcs Full time

    **_Marcs & David Lawrence_**_ is synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct style._We are seeking a hands on and customer centric **Cluster Manager** to drive the team based in our **Marcs, David Lawrence & sass and bide**for our **Parramatta**Myer and David...

  • Cluster Manager

    2 weeks ago

    Sydney, New South Wales, Australia Beautopia Hair and Beauty Pty Ltd Full time $104,000 - $130,878 per year

    About the business and the roleBeautopia is a wholesale distributer selling all things Hair, Nails and Beauty to customers across AustraliaAs a Beautopia Cluster Manager, you will work closely alongside Store Managers to help and support and mentor them to ensure consistent growth in sales ,correct merchandising, ordering and stocking.The role involves...

  • Cluster Manager

    2 weeks ago

    Sydney, New South Wales, Australia Prospect Retail Full time $100,000 - $120,000 per year

    About Us:Prospect Retail is a premier recruitment firm specializing in the retail industry. We are renowned for our expertise in sourcing top-tier talent for leading retail brands. With a keen understanding of the dynamic retail landscape, we provide bespoke recruitment solutions tailored to meet the unique needs of our clients.About the Role:We are excited...

  • Acting Cluster Manager

    4 days ago

    Sydney, New South Wales, Australia Scope Nsw Full time

    At Scope we celebrate peopleWe're looking for a Cluster Manager (also know as Area Manager) to step in confidently ensuring minimal disruption for our clients.You will provide leadership across 7 Supported Independent Living (SIL) homes, supportingfive Site Managers and a dedicated team of long-standing Support Workers.Please note: - This role is based at...

  • Cluster Manager

    3 weeks ago

    Sydney, New South Wales, Australia dusk Group Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.At dusk, we create moments that matter through fragrance. As Australia's go-to destination for candles and home fragrances, we bring warmth and style to homes across the country. With over 140 stores across Australia and New Zealand (and plans to grow),...

  • Acting Cluster Manager

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Acting Cluster Manager role at Scope (Aust)3 days ago Be among the first 25 applicantsAt Scope, we celebrate peopleWe're looking for a Cluster Manager (also known as Area Manager) to confidently step in, ensuring minimal disruption for our clients. You will provide leadership across 7 Supported Independent Living (SIL) homes, supporting...