Senior Operations Manager

4 days ago

Brisbane, Queensland, Australia Tusk Group Full time $120,000 - $180,000 per year

Senior Operations Manager – QLD

Lead with impact. Drive operational excellence. Shape the future of logistics.

The Opportunity

Our client is seeking an experienced, commercially astute Senior Operations Manager to lead their Queensland operations. This pivotal role sits at the heart of the supply chain, where you will oversee logistics, customer service delivery, and third-party provider management – all while inspiring a capable workforce to perform at their best.

With a blue-collar team underpinned by a strong union industrial agreement, our client has earned a reputation as an Employer of Choice. As Senior Operations Manager, you'll ensure operations run safely, efficiently, and productively while driving customer outcomes and building lasting stakeholder relationships.

You will report directly to the newly appointed General Manager – Operations, playing a key leadership role within the national operations team.

Key Responsibilities

  • Lead day-to-day operational deliverables across cargo types including containers, steel, roll-on roll-off and port project cargoes (e.g. wind turbines).
  • Provide strong, visible leadership to four direct reports and their teams, ensuring accountability and high performance.
  • Partner with cross-functional teams (HR, Finance, IT) to support operational excellence.
  • Drive safety, compliance and culture, maintaining an engaged and high-performing workforce.
  • Ensure customer and contractual requirements are consistently achieved, making decisions with integrity, agility, and a commercial mindset.
  • Be available, when required, to support irregular and pre-planned shifts in a 24/7 operational environment.

About You

  • Proven track record leading large-scale, complex operations with blue-collar workforces.
  • Experience working in highly safety-sensitive, high-risk industries.
  • Strong understanding of industrial agreements and unionised environments.
  • A collaborative, forward-thinking mindset with strong stakeholder management skills.
  • Financial and commercial acumen to drive operational outcomes.
  • Customer-centric approach, with the ability to troubleshoot and deliver solutions under pressure.
  • A leadership style that combines presence, communication, and the ability to influence at all levels.

Why Join?

This is a career-defining opportunity to step into a senior leadership role with a respected national organisation. In return, you will enjoy:

  • A key leadership role influencing both state and national operations.
  • Opportunities for professional growth and career progression.
  • A values-driven workplace that prioritises safety, collaboration, and diversity.
  • Competitive salary package and non-financial benefits.

Our client embraces diversity and is committed to creating an inclusive workforce. We welcome applications from all backgrounds.

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