Parts Interpreter

We're on the lookout for a knowledgeable and enthusiastic Parts Interpreter to join our team. You'll play a key role in helping customers get the parts they need—accurately, efficiently, and with outstanding service every time.

Our Company

As an ASX listed company, MaxiPARTS is a leader in the Australian commercial truck and trailer parts distribution industry. As a powerhouse in the commercial and industrial parts sector, we have a strong national presence, enabling us to provide exceptional support to customers both locally and across the country.

As part of the MaxiPARTS Group, Forch Australia specialises in direct-selling workshop, installation, and fastening products designed for the trade and industrial sectors.

Our company values are the foundation of our business practices, driving us to foster an empowered, inclusive, and diverse culture that mirrors the customers we serve.

We value our people and offer a range of benefits including:

• Competitive salary and benefits: We recognise your talent and offer rewarding compensation and benefits, including Paid Parental Leave and an Employee Assistance Program.
• Growth opportunities: Training and development programs to fuel your career journey.
• Making an impact: The chance to make a real impact in a vital industry for Australia.
• Supportive work environment: We value our team and foster a collaborative atmosphere.
• Inclusive & Diverse culture: We embrace diversity and create an inclusive, welcoming environment for all employees.
• NAWO membership: Providing access to professional development, support and networking opportunities.

About the Role

As a Parts Interpreter at our Rockhampton Branch, you'll be the go-to person for sourcing and supplying truck and trailer parts for our customers. Whether it's identifying the right parts, placing accurate orders, or offering technical advice, you'll ensure our customers get what they need—on time, every time.

What You'll Be Doing

• Helping customers find the right parts—by phone, email, or over the counter
• Using catalogues and systems to identify and supply correct truck or trailer parts
• Preparing quotes and processing sales orders accurately and efficiently
• Following up on deliveries and keeping customers informed
• Working with suppliers and warehouse teams to ensure timely part availability
• Promoting our online ordering tools and current promotions
• Assisting with stock control, stocktakes, and keeping the branch organised
• Pitching in where needed to support smooth daily operations
• Following safety protocols and meeting Chain of Responsibility (CoR) requirements

What You'll Bring

• Experience in a Parts Interpreter role—ideally in truck, trailer, or automotive industries
• Solid knowledge of vehicle parts and cataloguing systems
• Strong communication and time management skills
• Good computer skills and experience with inventory systems
• A customer-first mindset and a proactive team attitude
• Great attention to detail and a willingness to learn

Why Join Us?

• Be part of an ASX-listed leader in truck and trailer parts
• Supportive and down-to-earth team culture
• Hands-on training with real career development opportunities
• Competitive pay and great staff benefits
• A business that values safety, service, and integrity

Ready to Apply?

If you're looking to accelerate your career in the commercial truck and trailer parts distribution industry and love solving problems for customers, we'd love to hear from you.

Apply today and show us why you're the perfect Parts Interpreter with MaxiPARTS.

As an equal opportunity employer, we believe in developing an inclusive workplace culture that reflects the diversity of our customers. We welcome applications from everyone, regardless of background, gender identity, or ethnicity.

Please note:this role is open to applicants with the right to work in Australia, with successful candidates required to undergo a medical assessment including drug and alcohol testing.