Senior Concierge

• Full Time, 35 hours per week
• Temporary opportunity for up to 12 months
• Location: Harrington Street, Sydney
• Clerk Grade 5/6 role – Salary starting from $ 99, super and leave loading

Diversity, equity and inclusion are central to the Department of Primary Industries and Regional Development. We are committed to fostering a workplace where everyone has the opportunity to thrive, reflecting the rich diversity of the communities we serve. We actively encourage individuals of all backgrounds – including but not limited to; gender, age, ethnicity, race, cultural heritage, disability, religion and sexual orientation to submit an application. We strive to ensure that every stage of the recruitment process and overall employee experience is accessible, welcoming and free from barriers.

About the Role

Department of Primary Industries and Regional Development Property Fleet and Workplace Team are seeking a highly organised and proactive Senior Concierge & Workplace Officer to provide outstanding front-of-house and workplace support for the move from Harrington Street to Martin Place. In this key role, you will be the welcoming face of the organisation - ensuring a seamless, professional experience for staff, visitors, and external stakeholders.

You will:

• Deliver friendly, professional concierge services that reflect our commitment to a high-quality workplace experience.
• Mentor and support the broader concierge team, offering guidance across multiple locations.
• Continuously improve workplace and concierge processes, including visitor management and site inductions.
• Provide critical administrative and project support to the Property, Fleet and Workplace team.
• Support major workplace transitions, including the relocation from The Rocks to Martin Place.

Your work will contribute directly to creating a positive, safe, and productive workplace environment.

Please note that due to the nature of the responsibilities, this role cannot be performed from home and requires attendance at the office.

About You

You are a self-driven, service-focused professional who thrives in a collaborative and dynamic environment.

You bring:

• A proactive mindset and strong work ethic, with a focus on continuous improvement.
• Exceptional organisational skills, adaptability, and a passion for streamlining workplace processes.
• Excellent communication skills and a confident presence, with a knack for fostering positive team dynamics and mentoring others.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint), and a general understanding of ICT and AV systems (desirable, but not essential).

You take pride in creating a welcoming and efficient workplace, and you're always looking for ways to enhance the employee and visitor experience.

Applying is easy

Submit your current Resume/CV and a Cover Letter (max. 2 pages) outlining your relevant skills and experience, and why you're our ideal candidate.

If you'd like to know more about the role, please click here to view the Role Description.

For a confidential discussion about this opportunity, please contact Kirsty Geiger on or via

Applications close: Monday 22nd September 2025 at 11:55pm AEST

If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to or contact the hiring manager listed above for a confidential discussion.

What to expect next

Once you submit your application, you'll receive an email confirmation. After the advertisement closes, all applications will be reviewed by the hiring manager and selection panel. If shortlisted, you may be invited to an interview—this could be in person, over the phone, or via video. You may also be asked to complete role-related tasks, such as a written assessment, skills test, or psychometric assessment. Reference checks will be conducted for candidates progressing to the final stages.

The successful applicant may also be required to undergo a police check, health assessment, and other relevant checks as part of the recruitment process.

About us: Together, we are DPIRD

The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.

Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.

The department brings together:

• Local Land Services
• NSW Resources
• Agriculture and Biosecurity
• Fisheries and Forestry
• Regional Development and Delivery.

With nearly 5,000 employees, and 75 per cent of the DPIRD team living and working in regional NSW, we are embedded in the regions we serve.

Learn more about the benefits of joining our diverse and talented DPIRD team.

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.