Traineeship IT Support

2 weeks ago


Parramatta, New South Wales, Australia Private Advertiser Full time
Join a team that keeps schools running smoothly and students learning without a glitch
About Us

We're a dynamic IT Service Provider supporting select Government schools across Sydney Metro. Our mission? Delivering top-tier tech support with a smile, making life easier for Principals, Teachers, and School Admins every single day.

The Role

We're on the lookout for a passionate Desktop / Network IT Support Officer to join our Education Portfolio team. If you're the kind of person who loves solving problems, meeting new people, and tackling a fresh challenge every week — you'll fit right in

You'll be:

  • Providing on-site IT support at government schools (face-to-face with staff)
  • Creating simple "how-to" tutorials and videos for our clients
  • Maintaining and repairing computers, laptops, printers, projectors, smartboards, tablets and more
  • Troubleshooting issues, upgrading systems, managing assets, and logging tasks
  • Working with vendors and third parties to keep everything running like clockwork
What We're Looking For

We don't just want an IT whiz. We want someone who's got:

- A genuine love for technology (and helping people use it)

- Logical and creative problem-solving skills

- Reliability and punctuality

- A positive, can-do attitude

- Excellent communication (written and verbal)

- Strong attention to detail

- he ability to work independently and manage time effectively

And of course, you should be comfortable with:

  • Windows & macOS
  • Microsoft Office Suites
  • Networks (wired/wireless), routers, switches, is bonus :)
Essential Requirements

Full Driver's License + reliable car

Fully vaccinated

Australian Citizen or Permanent Resident

Fluent in English (clear, confident communicator)

Able to pass a Working With Children Check

Perks & Pay

Salary: Negotiable, based on experience

Bonus: IT trainees are encouraged and welcome to apply

Locations: Sydney Metro schools

How to Apply

We want to get to know you

Send us your resume and a short cover letter

Record a quick video (1–2 minutes) telling us why this role excites you



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