Traineeship IT Support
2 weeks ago
About Us
We're a dynamic IT Service Provider supporting select Government schools across Sydney Metro. Our mission? Delivering top-tier tech support with a smile, making life easier for Principals, Teachers, and School Admins every single day.
The RoleWe're on the lookout for a passionate Desktop / Network IT Support Officer to join our Education Portfolio team. If you're the kind of person who loves solving problems, meeting new people, and tackling a fresh challenge every week — you'll fit right in
You'll be:
- Providing on-site IT support at government schools (face-to-face with staff)
- Creating simple "how-to" tutorials and videos for our clients
- Maintaining and repairing computers, laptops, printers, projectors, smartboards, tablets and more
- Troubleshooting issues, upgrading systems, managing assets, and logging tasks
- Working with vendors and third parties to keep everything running like clockwork
We don't just want an IT whiz. We want someone who's got:
- A genuine love for technology (and helping people use it)
- Logical and creative problem-solving skills
- Reliability and punctuality
- A positive, can-do attitude
- Excellent communication (written and verbal)
- Strong attention to detail
- he ability to work independently and manage time effectively
And of course, you should be comfortable with:
- Windows & macOS
- Microsoft Office Suites
- Networks (wired/wireless), routers, switches, is bonus :)
Full Driver's License + reliable car
Fully vaccinated
Australian Citizen or Permanent Resident
Fluent in English (clear, confident communicator)
Able to pass a Working With Children Check
Salary: Negotiable, based on experience
Bonus: IT trainees are encouraged and welcome to apply
Locations: Sydney Metro schools
How to ApplyWe want to get to know you
Send us your resume and a short cover letter
Record a quick video (1–2 minutes) telling us why this role excites you
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