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Regional Manager
2 weeks ago
Who are we?
Neurosensory is a complete hearing health care company, with 25 clinics in Queensland, New South Wales, Victoria and Tasmania. We offer an advanced range of diagnostic, rehabilitation services and tailored hearing solutions. We believe in enriching people's lives by improving how they interact with the world around them.
We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team
What will you be doing?
As the Regional Manager NSW/VIC/TAS and based in Sydney you will play a crucial role in leading and managing Neurosensory operations across 11 clinics. Your responsibilities will include:
- Drive sales and customer retention strategies to achieve and exceed regional targets, working closely with senior leadership to develop effective business strategies.
- Oversee daily operations across multiple clinics, ensuring optimal appointment scheduling, cost management, and efficiency improvements.
- Lead and mentor a team of 2 direct reports, ensuring they are equipped to manage their respective clinics effectively. Foster a high-performance culture and support their professional growth.
- Recruit, mentor, and develop a high-performing clinic team, fostering a strong, supportive culture. Provide ongoing coaching and performance management.
- Ensure exceptional patient care, address concerns, and maintain a strong local reputation for Neurosensory services.
- Build and maintain strong relationships with key stakeholders, including ENT specialists and industry bodies.
- Ensure all clinics adhere to company policies, marketing standards, and regulatory requirements.
- Lead regional marketing initiatives to drive brand awareness and customer engagement.
This role is a mix of hands-on clinic leadership and strategic management, requiring travel across Greater Sydney and Melbourne with occasional travel to Hobart and our QLD Support Office based in Brisbane.
What do you need to be successful in this role?
- Minimum of 5 years of experience in the Allied Health industry, with demonstrated success in a leadership role. Experience in Audiology desirable.
- A strong track record of meeting sales targets, implementing business strategies, and driving growth.
- Ability to manage financials, control budgets, and oversee multi-site operations effectively.
- Experience in recruiting, coaching, and developing teams to create a high-performance culture.
- Confidence in engaging with stakeholders, including clinicians, customers, and industry professionals.
- A proactive, hands-on approach to managing daily challenges and leading through change.
- Comfortable using business and clinic management systems, with intermediate to advanced skills in Microsoft Office.
- Exceptional communication and interpersonal skills at all seniority levels
- Ability to travel on a regular basis
A bachelor's degree in Business Administration, or a related field is preferred but not essential.
Why work with us?
- Competitive remuneration package + bonus
- Salary packaging options
- Paid parental leave
- Generous employee discounts on Sonova Products for yourself and your family
- Ongoing training and support to help you grow and excel in your career
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Paid Parental Leave
- Access to the LinkedIn Learning Platform
- A values driven and people-centred culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning
Sounds interesting?
If you feel that this opportunity is right for you, we would love to hear from you
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
