Regional Manager

2 weeks ago

Sydney, Australia Serco Full time

Great opportunity to take ownership of a region in a high profile contract
- Great teams to work with
- Fantastic opportunities for growth & development at Serco

**About Us**

**About the opportunity**

Reporting to the ADF Health Services Contract Manager, the Regional Manager will be responsible for the performance of the Southern NSW regional account and associated stakeholder relationships within the region including clinical staff, customer, local agencies, and subcontractors. The Regional Manager is a senior role within the ADF Health Services contract and therefore must be capable of working autonomously, leading large-scale teams, and working with stakeholders across all levels.

**What you'll be doing**:

- Regional leadership, employee engagement and workforce capability
- Partner with Bupa and Defence to design employee experience
- Accountable for service delivery and team performance
- Work with the Talent Acquisition team to develop and execute regional sourcing strategies
- Support onboarding effectiveness and employee engagement
- Financials, reporting, compliance, governance, and risk management

**About You**

You’re passionate about developing, mentoring, and leading teams to achieve high levels of engagement. Your exceptional communication, organisational and problem-solving skills will see you quickly grasp business requirements and prioritise essential activity. With a strong work ethic, you will be driven and motivated to deliver best practice solutions to meet contract and business goals.

**Your ideal skills & experience**
- Demonstrated experience (5 - 10 years) in large multi-site contract management.
- Strong people, leadership, and performance management skills.
- Experience managing KPIs, budgets, and commercial obligations.
- Strong stakeholder management, including the ability to influence positive change.
- High level of problem-solving capabilities and critical thinking skills.
- Experience in a clinical and/or Defence environment would be highly regarded.

This role requires you to have or be able to obtain a Defence baseline clearance.
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role._

**About us - Impact a better future**

**Why Join Us**
- You’d be joining a company that delivers essential public services (in partnership with governments) that **impact a better future** **for communities**, & those in our care
- ** You’ll get to have an** **impact on how we do things**: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
- ** We Invest in you**: Accelerate your career through our learning & development opportunities - think skills-based training, defined career pathways & fantastic internal mobility opportunities across the group

For any additional questions, or to learn more, please contact me - Tom Russell - TA Manager - 0436 966 728
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative, and collaborative. Our people matter and make a difference every day._

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