Administrative Support Officer

Do you want to work in one of Australia's leading organisations providing treatment and rehabilitation to torture and trauma survivors; that's quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.

Come & join us

THE ORGANISATION

STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths.

THE ROLE

Reporting to the Operations Coordinator, the Administrative Support Officer – Projects role is designed to offer specific administrative support across the broad range of key delivery areas and may work in any of the strategic assignments aligned with the portfolio.

PERKS & BENEFITS

• Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks' annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
• Salary packaging options that reduce your taxable income and increase your take-home pay.
• Great education opportunities through our Training department.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Discounted gym memberships with a Fitness Passport.
• Active Social Club
• Potential access to Fleet cars
• Flexible hybrid work.

Position No : 1107-1

Closing date: Monday, 6 October 2025

Enquiries: Rachel Mensforth; Acting Operations Coordinator

Work Type: Full time; 38 hours per week. Contract up to 30 June 2026 (continuation subject to ongoing funding)

Location: Carramar

Salary: Administrative Officer Level 6.  A generous salary packaging scheme is also offered.

Vaccination Requirement: Category B

ESSENTIAL REQUIREMENTS

1. Demonstrated administrative and project support skills, with experience coordinating tasks across administration, travel, infrastructure, workplace health and safety (WHS), procurement, and human resources (HR) functions.
2. Proven ability to contribute to service improvement, including implementing initiatives that enhance operational efficiency.
3. Strong stakeholder management and communication skills, with the ability to liaise effectively across all levels of the organisation and with external partners.
4. Experience providing executive event support, including meeting coordination, briefing materials, and logistics.
5. Well-developed research and analytical skills, with the ability to prepare accurate reports, presentations, and data to support decision-making.
6. Ability to train, mentor, and guide junior staff, supporting capability development and consistent delivery of project objectives.
7. Proven organisational and time management skills, with the ability to monitor progress, manage competing priorities, and proactively address risks or delays while working independently and as part of a multidisciplinary team within a multicultural environment.
8. Excellent oral, written, and interpersonal skills and extensive proven experience, knowledge and proficiency in the use of Microsoft Office, specifically Word and Excel and other business systems to support administration, reporting, and project delivery.

DESIRABLE REQUIREMENTS

1. Current NSW Driver's Licence.
2. First Aid Certificate.

*This position is not considered child-related employment and will require a National Police Check.

VACCINATION REQUIREMENTS

*** This role is a Category B role. While it is strongly recommended that employees be vaccinated for COVID-19, influenza, and other transmissible diseases, it is not mandatory to have these vaccinations.

Should you be unable to comply with the vaccination recommendations before your commencement date, it will not affect your offer of employment

OUR COMMITMENT TO DIVERSITY, EQUALITY, AND INCLUSION:

STARTTS is committed to equal employment opportunities and welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, LGBTIQA+ individuals, and others who reflect the diversity of our society.

HOW TO APPLY

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

1. Complete a
2. Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide "How to apply for a job at STARTTS")
3. Submit an up-to-date Curriculum Vitae (CV)
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
6. A cover letter is optional.
7. Email your application and supporting documentsto: STTS-