Administration Officer

3 days ago

Caulfield, Victoria, Australia Alfred Health Full time $60,000 - $80,000 per year

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Statewide ABI rehabilittaion service - combined Ward Clerk / Admin Officer role
  • Permanent, full time position (80 hours per fortnight monthly ADO)
  • Managers and Administrative Worker Grade 2 Level 1 (HS2)
  • Located at Caulfield Hospital
  • Varied role across across both hospital ward and Community ABI team administrative duties
  • Administrative experience essential, healthcare preferred
  • Great staff benefits and collaborative team environment

The Department

Alfred Health's Acquired Brain Injury (ABI) Rehabilitation Centre provides specialist state-wide rehabilitation services for people with moderate to severe acquired brain injuries including traumatic brain injuries, stroke, hypoxic brain injuries and other causes of non-progressive brain injury. The service is comprised of an inpatient rehabilitation service, a community rehabilitation service and a 4-bed transitional living service.

The Role

The Administrative Officer role is a multi-skilled support position providing professional administrative, reception, telephone and secretarial functions within the ABI Community team, the TLS and the inpatient ABI Unit. The position will liaise closely with a diverse range of clients, carers, community members, health professionals and external agencies. Duties may include, and not be limited to, provision of information to consumers, database management, data collection and entry, medical record management, invoicing and fee collection, financial reconciliation, filing, requisition/ordering, internal and external account processes.

Qualifications and Experience Required

  • Understanding of, and alignment with, the Alfred Health core attributes
  • Excellent communication skills (verbal and written), collaboration and problem-solving skills
  • Well-developed administrative, reception and telephone skills
  • Excellent time management and work prioritisation skills
  • Effective computer skills and knowledge of MS Office applications, Microsoft TEAMS and excel
  • Experiencve managing databases and invoicing highly desirable
  • Experience working within a healthcare setting, medical records and an electronic appointment system highly desirable

Staff Benefits

Alfred Health's ABI Service provides you with access to regular clinical supervision, opportunities for continued professional development and being part of a friendly and supportive team. Other organisational benefits include:

  • Salary packaging & novated leasing through Maxxia
  • Flexible health insurance coverage through HCF Health Insurance
  • Onsite car parking opportunities, deducted pre-tax
  • Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
  • Childcare services at The Alfred managed by KU Children's Services

For enquiries regarding this role, please contact Cristie Windfeld-Lund, Manager, Community ABI Rehabilitation Service and Transitional Living Service on

Applications close 11pm AEST, Sunday 29th June 2025.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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