Aboriginal Liaison Officer/Driver

Job Description

Agency Department of Health Work unit Aboriginal Engagement Strategy Unit – Alice

Springs Hospital

Job title Aboriginal Liaison Officer/Driver Designation Administrative Officer 3

Job type Part Time (18 hours 2 mins per week) Duration Ongoing

Salary $66,773 - $71,746 Location Alice Springs

Position number 43868 RTF Closing 22/10/2025

Contact Officer Donna Lemon, Aboriginal Engagement Manager on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF

YOUR TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people

with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please

discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE

website.

This position is only available to Aboriginal applicants. For more information on Special Measures plans, go to the OCPE website.

Primary objective

The Aboriginal Liaison Officer contributes to the provision of culturally appropriate health service provision to Aboriginal patients

and their families at the Alice Springs Hospital. This includes providing a relevant language service, cultural brokerage, advocacy

and support to Aboriginal patients and education and advice to our staff.

Key duties and responsibilities

1. Provide a language service for identified Aboriginal patients and their families and staff.

2. Provide a cultural brokerage service to Aboriginal patients and their families to enable them to engage in health care decision

making.

3. Maintain the privacy and confidentiality of patients accessing the Alice Springs Hospital.

4. Provide advice to health service providers on cultural factors influencing patient engagement and decision making.

1. Assist in the training for hospital staff on communication and cross-cultural issues, appropriate in management and decision

making, with staff and Aboriginal patients and families.

6. Attend team meetings, training activities and supervision, contribute ideas and work collectively on team projects, and

participate in all activities the team engages in.

7. Work within a multidisciplinary, culturally diverse team to ensure provision of a culturally appropriate service.

8. Follow defined service quality standards, work health and safety policies and procedures relating to the work being

undertaken to ensure high quality, safe services and workplaces.

Selection criteria

Essential:

1. Ability to speak and understand at least one Aboriginal language of Central Australia within a complex setting.

1. Experience working as a cultural broker or liaison between Aboriginal and non-Aboriginal people.
2. Good communication skills including verbal and written communication for documentation purposes and the ability to work

across diverse cultures in the workplace.

4. Understanding of cross-cultural issues that may impact on patients and staff within the health service.

5. Ability to organise and prioritise own workload to ensure essential tasks are completed within designated time frames.

6. Capacity and willingness to work towards developing identified own learning needs and complete training.

1. Follow defined service quality standards, work health and safety policies and procedures relating to the work being

undertaken to ensure high quality, safe services, and workplaces.

Desirable:

1. Ability to speak a Central Australian Aboriginal language.

2. Qualification in Interpreting or ability to gain.

Further information

Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice

and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.

For immunisation requirements - Category B (indirect contact with blood or body substances), check with contact person for

requirements.