Mental Health Key Worker

3 days ago

Wyndham Vale VIC, Australia Primacy Care Australia Full time $183,000 per year

Support NDIS Participants with Daily Living and Community Engagement

Are you passionate about helping others live independently and with dignity? Whether you're new to the field or bring years of experience, you'll find a supportive, connected, and purpose-driven workplace here.

We are currently seeking Mental Health Key Workers to assist NDIS participants living with a psychosocial disability, with their daily routines, community access, and NDIS goals. This role is ideal for individuals who are compassionate, reliable, and ready to make a difference.

Why Join Primacy Care?

  • Entry-level friendly – Full support and induction provided
  • Team connection – Regular staff meetings, quarterly 1:1 and active Teams discussions
  • Growth pathways – Build your skills in the mental health and disability sector
  • Employee Assistance Program (EAP) – Wellbeing support for you, too
  • Not an agency – You'll build consistency and connection with your participants
  • Registered NDIS Provider

What You'll Be Doing

In this community-based role, you'll support participants with tasks that promote independence, build capacity, and community connection:

  • Assisting with everyday domestic activities such as meal prep, personal care, domestic assistance, or grocery shopping
  • Supporting safe transport to appointments or local outings
  • Encouraging engagement in social and community activities
  • Promoting the development of daily routines and independent living skills
  • Documenting basic progress notes and communicating respectfully with care teams

This is a non-clinical, support-focused recovery role. You will make a tangible difference in someone's life while gaining experience in the community services field.

What You'll Need

  • NDIS Worker Screening Check
  • Working with Children's Check
  • Infection Control Certificate
  • NDIS Worker Orientation Module
  • Police Check
  • First Aid & CPR Certificate
  • A car & valid driver's license with comprehensive insurance
  • Relevant experience and/or educational qualification such as Certificate III or IV in Community Services, Mental Health, Disability, Aged Care, Individual Support or similar, Diploma in Community Services, Mental Health, or Counselling.
  • A professional attitude, reliability, and strong communication skills
  • Availability to work 8+ hour shifts, inclusive of weekends.

Award Coverage

This position is covered under the SCHADS Award Levels 1.3–2.2, commensurate with your experience and qualifications. Applicable allowances are paid in line with Fair Work entitlements.

Job Type: Casual

Pay: From $35.15 per hour

Benefits:

  • Travel reimbursement

Application Question(s):

  • Do you have experience with complex clients and de-escalation strategies?
  • Do you have experience with assisting clients with toileting, showering, bed changing and eating?
  • Are you able to commit to the schedule of support outlined in this advertisement?

Work Location: In person

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