Head of Quality

2 weeks ago

Melbourne, Victoria, Australia BHN BETTER HEALTH NETWORK LTD Full time $104,000 - $130,878 per year

Type: Permanent, Full-Time  
Location: Victorian Pride Centre, St Kilda

Better Health Network (BHN) is a not-for-profit organisation delivering integrated, person-centred health and wellbeing services across south-eastern Melbourne, supporting people of all ages through medical, dental, allied health, mental health, aged care, and NDIS disability services. With the vision, Your health, your choice, your way, we exist to deliver accessible services that meet the needs of our communities and use our influence to create positive change.

Lead Quality and Safety Excellence Across Our Organisation

We are seeking a strategic and experienced Head of Quality & Safety to join our Senior Leadership Team and drive the development, implementation, and continuous improvement of quality, safety, and compliance frameworks. This pivotal role will ensure our services meet the highest standards, supporting staff and clients while embedding a culture of always being accreditation ready, continuous improvement, accountability, and innovation. 

Why You Should Work With Us

At BHN, we are committed to delivering safe, high-quality services and supporting our workforce to excel. In this role, you will have the opportunity to:

  • Shape and embed a culture of safety, quality, and compliance across the organisation.

  • Lead and develop a high-performing quality and safety function, driving operational excellence and best-practice frameworks.

  • Work closely with the Senior Leadership Team to align quality, safety, and operational strategy with organisational objectives.

  • Drive continuous improvement and innovation to enhance service outcomes, staff safety, and client experience.

What You Will Experience in Return

We offer a collaborative and empowering environment where your expertise will be valued. In this role, you will enjoy:

  • A strategic leadership position with autonomy to influence organisational quality and safety practices.

  • Opportunities to establish and implement innovative frameworks, policies, and initiatives that enhance client outcomes.

  • Opportunity to create a culture that a culture that values collaboration, accountability, respect, and courage.

  • A unique opportunity to establish a forward-thinking, high-impact quality and safety function, shaping the organisation's future and leaving a lasting impact.

Apply Now

Applications close:  23rd September 2025

Contact Amie Reed, Executive Director People and Experience at or for a confidential discussion.

Pre-employment requirements: All offers of employment are subject to reference checks, a national police check, working with children check, and verification of the right to work in Australia.

Better Health Network is an equal opportunity employer. We encourage applications from individuals of diverse backgrounds, including those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, and LGBTI+ communities.

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