Reception / Data Entry

5 days ago

Sydney, New South Wales, Australia Luis's Automotive Mechancial Repairs & S ervicing Full time $45,000 - $65,000 per year

We are seeking a highly organised and customer-focused individual to join our team. This role is key to ensuring seamless workshop operations while delivering exceptional service to our clients. You will act as the first point of contact for customers and suppliers, manage administrative processes, and provide essential support to our technicians.

Key Responsibilities

  • Manage incoming phone calls and customer enquiries with professionalism and efficiency
  • Schedule and book vehicles for servicing and repairs
  • Prepare and send quotes to clients in a timely manner
  • Generate purchase orders, process invoices, and maintain accurate records
  • Liaise with the bookkeeper regarding accounts and financial documentation
  • Source and order parts, request pricing, and coordinate with suppliers
  • Support technicians by scheduling jobs and coordinating workflow
  • Prepare daily job lists and ensure accurate data entry into the system
  • Deliver outstanding customer service, including proactive follow-up and communication

Hours & Flexibility

  • Standard hours: Monday to Thursday, 8:00 am – 5:00 pm (with occasional extension to 6:00 pm if required)
  • Flexibility to provide additional coverage on Fridays when needed, ensuring smooth operations during the Director's leave

About You

We're seeking a motivated and reliable individual who brings professionalism and efficiency to their work. You will thrive in this role if you are:

  • Highly organised with excellent attention to detail
  • Skilled at multitasking and managing priorities in a busy environment
  • Professional, approachable, and confident when engaging with clients and suppliers
  • Proficient in data entry, invoicing, and general office software
  • Experienced in customer service (automotive industry knowledge is an advantage, but not essential)

Why Join Us?

  • Become a valued member of a supportive and close-knit team
  • Contribute directly to creating exceptional customer experiences
  • Enjoy work-life balance with a stable 4-day working week

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