Customer Service Representative/Admin Assistant

17 hours ago

Summer Hill, New South Wales, Australia Montessori Academy Full time $60,000 - $80,000 per year

The Company 

Established in 2000, Montessori Academy is Australia's leading and largest provider of Montessori early childhood education for children under the age of six. Our vision is to provide our students with an early learning experience that prepares them, not only for school, but for life. With more than 20 campuses across Sydney, and many more in development, Montessori Academy provides excellent career development options, fantastic training and development programs, and a real opportunity to learn and grow. For us, excellence in education is a journey, and we're with you every step of the way. For more information see: 

Perks

  • 17.5% annual leave loading
  • Free on-site parking
  • Generous staff discounts on child care
  • Access to wellbeing programs (EAP)
  • Supportive Management Team with a flat organisational structure
  • Strong focus on work-life-balance
  • Great company culture that is fun, professional, and supportive of all team members

The Role 

As a Customer Service Representative/Administration Assistant, the role is based at our Head Office in Summer Hill, you are expected to be an active member of a team. Your responsibilities will include:

  • Rotating roster between 8:30am to 5:30pm Monday to Friday
  • Answering incoming calls from the general inquiries line
  • Book in centre tours as required, follow up on conducted tours and action accordingly
  • Manage process of new leads and enrolling new children along with associated required documentation
  • Manage administration records and databases, update as required
  • Manage the application/waiting list including data entry into Kidsoft and on Microsoft Excel
  • Manage account finance queries as required
  • Be available and able to travel to centres as per operational requirements

Essential Criteria 

  • The ability to multitask effectively from phone tasks to administrative tasks
  • Professional yet friendly telephone manner
  • Good organisation skills with a strong attention to detail
  • Excellent customer service skills and confidence in turning leads to enrolments
  • Current Working with Children Check (or willing to obtain one)

To apply now please click through to our application. Alternatively, contact Human Resources

  • Admin Assistant

    6 days ago

    Castle Hill, New South Wales, Australia Lucky Solar Full time $45,000 - $60,000 per year

    About Us:Lucky Solar is a growing solar and electrical business with over 15 years of industry experience. We pride ourselves on quality, reliability, and honest service. We're now looking for an organised and motivated Admin Assistant to join our team and help us run smoothly as we grow.Role:This is a part-time role (flexible hours – approx. 10–15...

  • Customer Service Representative

    1 week ago

    Rouse Hill, New South Wales, Australia IMB Bank Full time $60,000 - $90,000 per year

    Monday to Friday, part time hoursSupportive team environment with great career pathways.Are you ready to start a rewarding career in banking? We have an exciting opportunity for a Customer Service Representative to join our Rouse Hill branch, providing great service and support to IMB customers.The RoleHaving conversations and interactions with members via...

  • Customer Service

    2 weeks ago

    Castle Hill, New South Wales, Australia Swan Operations Pty Ltd TA Choice Paper Full time $45,000 - $60,000 per year

    About UsChoice Paper is a family-owned business for the past 20 years. An Importer, National Wholesaler and preferred supplier of paper products and consumables to the Gaming, Hospitality & Retail Industry.Supplying Australia wide, to various industries including, Pharmaceutical, Convenience Store Chains, Gaming, Hospitality and Retail. We stand by our...

  • Customer Service Officer

    1 week ago

    Rooty Hill, New South Wales, Australia PPG Full time $60,000 - $90,000 per year

    Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, supportive team that values your contributions? PPG is looking for a dedicated and detail-oriented Customer Service Representative to join our teamAs aCustomer Service Representative, you will interact directly with customers in all aspects and provide exceptional...

  • Customer Support

    1 week ago

    Castle Hill, New South Wales, Australia Grace Occupational Therapy Full time $45,000 - $65,000 per year

    We are a busy children's therapy practice and looking for apermanent fulltiime administration support officer with experience in customer service and administration to join our paediatric practice.The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with...

  • Food and Beverage Attendant Summer Hill Hotel

    1 week ago

    Summer Hill, New South Wales, Australia Endeavour Group Full time $45,000 - $65,000 per year

    About The RoleFood & Beverage Attendant | Summer Hill HotelThe Summer Hill Hotel is on the lookout for vibrant, reliable, and all-round awesome Food & Beverage Attendants to join our front-of-house crew. We're talking bar guns, floor legends, and service superstars who know how to work a crowd, carry three plates at once (bonus points if you can carry four),...

  • Group Talent Acquisition Coordinator

    2 weeks ago

    Summer Hill, New South Wales, Australia JPL Group Full time $60,000 - $90,000 per year

    About usThe JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands - Prouds The Jewellers, Angus & Coote and Goldmark, with over 450 privately owned and operated stores employing some 4,000 Team Members nationwide.With continuous success and impressive growth, JPL is recognised by our customers for providing quality,...

  • Dental Receptionist

    6 days ago

    Summer Hill, New South Wales, Australia Summer Hill Smiles Pty Ltd Full time $45,000 - $60,000 per year

    Dental Receptionist - Full time - Summer Hill and PetershamThis modern & busy practice is seeking a Dental Receptionist with excellent customer service skills to join their close-knit team.Modern practice with focus on general dentistry and specialist orthodonticsConvenient location in the inner west, close to Summer Hill train station and Petersham...

  • T-Rista / Customer Service

    1 week ago

    Rouse Hill, New South Wales, Australia Chatime Rouse Hill Full time $49,900 - $82,527 per year

    Please include your availability for your application to be considered.Join the fastest growing bubble tea crew in AustraliaPassion for creating customer experiencesLooking for more than a job, start a career with ChatimeBe the best you can beNow is an exciting time to join our T-Brewery Rouse Hill We are looking for T-Rista's to join the Brew CrewAbout...

  • Marketing & Content Creator

    1 week ago

    Summer Hill, New South Wales, Australia Montessori Academy Childcare Centres Full time $60,000 - $80,000 per year

    About UsMontessori Academy is Australia's leading provider of Montessori early childhood education, with over 60 campuses across NSW, ACT, and VIC. Our mission is to deliver high-quality early learning experiences through the Montessori method, fostering a lifelong love of learning in young children and preparing them for both school and life.As a child-safe...