Office Administrator

5 days ago

Melbourne, Victoria, Australia Sure Power Full time $35,000 - $45,600 per year

Why Join the Sure Power Team?

  • People-focused values
  • Fast-paced environment with room to grow
  • Working with integrity & respect for your team and our customers

Who We Are

As Australia's leading independent UPS sales, service & installation provider, Sure Power has installed & maintained UPS systems for businesses across various industries. We've supported data centres, infrastructure projects, health & education departments, and beyond. Since 1994 our customers have trusted us to provide reliable, customised UPS solutions. We are proud of our reputation for providing exceptional service and the ability to meet our customers' requirements.

Your Role

We are looking for an energetic Administrator to join our growing team. This role will see you working in our Port Melbourne office where you'll be front and centre with our customers. Having a background in customer service will be essential, as majority of your tasks will include;

  • Answering customer phone calls and emails
  • Liase with the Service Coordinators by scheduling our Melbourne-based technicians
  • Creating quotes for spare parts/single phase equipment
  • Send/Receive stock
  • Other general administration duties

Additionally, you will represent the Sure Power team with professionalism, build relationships with our customers, promote Sure Power's offerings, and achieve a high level of customer satisfaction.

Your skills will include;

  • Good written and verbal communication skills
  • Confident in following-up customer enquiries
  • Ability to work in a fast-paced team environment
  • Resourceful and proactive attitude
  • Willingness to learn various skills, such as sales support

What You Need To Do

This is a casual/part-time position located in Port Melbourne, operating during standard business hours. If you have the skill set to match and would like to work in a fun & casual environment, please apply with your cover letter and resume.

Job Types: Part-time, Casual

Pay: $35.00 – $38.00 per hour

Expected hours: No more than 30.4 per week

Experience:

  • Customer service: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Location:

  • Melbourne VIC (Required)

Work Location: In person

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