Client Experience

3 days ago

Jordan Springs, New South Wales, Australia Rawson DMC Full time $60,000 - $90,000 per year

We're Hiring: Treatment Coordinator | Omega Dental and Cosmetics – Jordan Springs, NSW

Are you passionate about delivering premium customer experiences and have a flair for sales? Join our dynamic and supportive team at Omega Dental and Cosmetics, a high-end cosmetic dental clinic located in the heart of Jordan Springs, NSW.

We are seeking an enthusiastic and confident Treatment Coordinator to be the vital link between our clinicians and patients, helping clients feel informed, empowered, and excited about their smile transformation journey.


About the Role

As our Treatment Coordinator, you will:

  • Guide patients through their treatment plans, ensuring they fully understand their options and feel confident in their decisions.
  • Manage leads and consultations with precision and care using modern CRM software (e.g., Core Practice, Dental4Windows, Salesforce, or Cliniko).
  • Liaise closely with our dental professionals to present tailored cosmetic and restorative solutions.
  • Follow up with patients in a timely and engaging manner to maintain trust and boost conversion.
  • Contribute to the overall patient experience – from the first phone call to post-treatment check-ins.

What We're Looking For
  • Minimum 2 years of sales experience, preferably in a consultative or high-value service industry.
  • Familiarity with CRM and patient management systems – experience with tools such as Core Practice, Salesforce, Cliniko, or Dental4Windows is a big plus.
  • Excellent communication and interpersonal skills – you're confident, compassionate, and proactive.
  • Strong organisational abilities with attention to detail and a client-first mindset.
  • A dental or medical background is advantageous but not essential – full training will be provided for the right candidate.

Why Join Omega Dental and Cosmetics?
  • Be part of a progressive, high-end clinic known for excellence in cosmetic and restorative dentistry.
  • Work with a team that genuinely cares about patient outcomes and staff development.
  • Enjoy a supportive, friendly environment with ongoing training and career growth opportunities.
  • Conveniently located in Jordan Springs with modern facilities and the latest technology.

Ready to Apply?

If you're ready to help people smile with confidence and thrive in a professional, patient-focused environment, we'd love to hear from you

Apply now by sending your resume and a brief cover letter to

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