Student Administration Officer

2 days ago

Carlton VIC, Australia Milestones International College Full time $58,563 - $65,529 per year

Milestones Education is a provider of courses to overseas students. Our main purpose is to make the learning experience in Australia extraordinary. We are seeking a student support officer to join our team.

What we are looking for:

  • Contributing to the continuous improvement of student systems and internal processes
  • Managing student enrolments and general administrative duties
  • Provide assistance to 'at risk students' to help them with their study skills or other related areas, including the formation of Intervention Strategies.
  • Provide assistance to international students in cultural acclimatization
  • Provide assistance to domestic students in raising their awareness of cultural differences
  • Provide career and soft skills advise
  • Organise on-campus job-seeking activities including one on one with students and group workshops.
  • Assist in all areas of Student welfare, including Study Skills programs and career seminars.
  • Work on programs that will assist the integration of domestic and international students and look at functions that will benefit their personal development.
  • Establish and maintain links between the college and other related government agencies or pathway providers when required, pertaining to students' matters.
  • Establish links and liaise closely with a range of external independent service providers to organize referrals for students to seek further assistance e.g. medical, legal, and taxation matters.
  • Promote best practice principles for occupational health and safety
  • Providing high-quality face to face, telephone, and email support to our students

Key selection criteria include:

  • Experience working in Education environments
  • Strong skills in Microsoft Office (especially Word, Excel, Outlook) and database
  • Ability to work in a fast-paced environment
  • Ability to meet deadlines and priorities

We are proudly an equal opportunity employer.

Job Type: Full-time

Pay: $58,563.55 – $65,329.15 per year

Work Location: In person

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