Logistics Attendant

• Gold Coast | RACV Royal Pines Resort  
• Casual | Competitive hourly rate + penalties
• Generous employee benefits & discounts on RACV products and resorts  

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. 

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience. 

About the Opportunity 

We are seeking a casual Logistics Attendant to join our busy conference and events team. You will perform a wide range of manual duties, setting up & pulling down equipment for conferences and events (C&E), working in a variety of spaces both indoors and outdoors. This is an active fast paced role in a large resort environment, frequently moving through the resort, including back of house and front of house and working alongside other department teams of staff, contractors and suppliers. 

This could be just the right role for you?  

In this role, you will be primarily located back of house in our C&E stores area, working in a team environment. Your key responsibilities include:

• Performing manual handling tasks, including lifting and moving heavy items ie. furniture, large tables, chairs & event equipment
• Setting up & break down of conferences and events, including furniture, buffet, bar, shelving and other items
• Movement, lifting, placement and storage of large & small furniture, equipment & stock items (eg. boxes of goods, beverages, food etc) throughout the resort outlets & conference & event spaces
• Unloading & loading C&E equipment and deliveries in the loading dock area
• Communicating and working well in a diverse team with others and can follow direction
• Maintaining a safe, clean and hygienic work space
• Flexibility to work in a variety of indoor and outdoor spaces throughout the resort
• Adhere to workplace health & safety, policies & procedures

You will require effective communication skills, working alongside AV Partners & equipment hire suppliers, contractors, clients and guests, always delivering a professional five star service with a friendly smile and a positive 'can do' attitude.

This role is casual, and may suit someone who has previous food & beverage, conference & events experience, and the flexibility to work across a seven day rotating roster, including weekdays, evenings, weekends & public holidays. Shift times will vary between 5am - midnight/2am.

What you'll need to be successful 

• Ability to perform physical duties, including heavy lifting duties up to 20kgs and repetitive manual tasks safely
• Previous food & beverage, conference & events experience in a 4/5 star hotel/resort environment, desirable
• Current QLD Responsible Service of Alcohol (RSA) Certificate, essential
• Drivers Licence & Forklift Licence, desirable
• Effective interpersonal & verbal communication skills
• Ability to prioritise workload and with a positive 'can do' attitude, work well in a team environment & follow direction
• Demonstrate attention to detail, use initiative and work autonomously in a responsible manner
• Ability to interact with guests, suppliers and partners in a professional and friendly manner to deliver a high standard of service
• Excellent personal presentation

We are Offering 

• Competitive hourly rate + penalties evenings, weekends & public holidays + super
• Generous employee benefits & discounts on RACV products & resorts 
• Employee of the month award & recognition programs
• Training and professional development for career growth opportunities 
• Uniform 
• Complimentary parking onsite 

The RACV difference 

Be part of a team who cares. Back your ambition and find a new career with RACV.  

Application process 

 You can learn more about the RACV at   

Applicants will be required to complete an initial 20-minute AI online chat interview.

 Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.  

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage  and whether any reasonable adjustments may be required.  

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

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